AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Alana Healthcare Tech Stack and Enterprise Applications

Alana Healthcare Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Alana Healthcare implemented Microsoft 365 as its Collaboration platform. The Microsoft 365 deployment provided cloud-hosted productivity and collaboration capabilities including Exchange Online email, Office applications, OneDrive file synchronization, SharePoint document collaboration, and Microsoft Teams communications, establishing a unified Collaboration environment for staff. Microsoft 365 is referenced on Alana Healthcare's public website, indicating its role in the organization's technology footprint. The implementation supports internal communication, document management, and coordinated team workflows across the company in the United States, positioning Microsoft 365 as the primary Collaboration application for Alana Healthcare.
Alana Healthcare CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FullStory Legacy FullStory Customer Experience CRM n/a 2022 2022
In 2022, Alana Healthcare implemented FullStory on its public website to capture user interaction data and support patient-facing digital workflows. FullStory is deployed as the Customer Experience platform for web behavioral analytics, using client-side instrumentation to collect session replay, click and scroll behavior, event-level interactions, and funnel data. The application name FullStory is embedded in site instrumentation and serves as the primary repository for session and behavioral traces across web properties. The implementation is structured as a site-level JavaScript integration that feeds FullStory for web analytics, configured to surface modules commonly associated with Customer Experience tools, including session replay, heatmaps, conversion funnels, and user segmentation. Operational ownership is centered in digital experience and product teams who use FullStory for diagnostic analysis and UX optimization, while governance emphasizes access controls and data-capture rules to limit collection of sensitive information. The deployment covers Alana Healthcare’s public web properties and is positioned as the authoritative behavioral analytics source for web-based patient engagement.
Marketing Automation CRM 2021 2021
Alana Healthcare ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Atlassian Legacy Atlassian Jira Service Desk IT Service Management ITSM n/a 2018 2018
In 2018, Alana Healthcare deployed Atlassian Jira Service Desk as a web-facing support platform on its corporate website. The implementation positions Atlassian Jira Service Desk as the primary IT Service Management tool for centralized request intake and ticket handling. Configuration emphasized core IT Service Management capabilities including a customer portal, structured request types, automated ticket routing, SLA queues, and a knowledge base for self service. Teams implemented Jira Service Desk project templates and automation rules to enforce triage, escalation, and standardized request workflows. The deployment captured incident and service request metadata through configured forms to support agent queues and resolution processes. The service desk is embedded in the public website to enable web portal intake as the primary channel for submitting requests. Operational coverage is focused on internal IT support and related service operations for Alana Healthcare, reflecting a company scale of approximately 120 employees in the United States. Governance centers on role based agent permissions, request type ownership, and knowledge base editorial controls to standardize responses and approvals. Ongoing administration and workflow tuning are organized around Jira Service Desk project administration and service desk queues.
Alana Healthcare IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2015 2015
Digital Workspace IaaS 2017 2017

IT Decision Makers and Key Stakeholders at Alana Healthcare

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Alana Healthcare Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alana Healthcare IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alana Healthcare digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Alana Healthcare Technographics
Alana Healthcare is a Healthcare organization based in United States, with around 120 employees and annual revenues of $15.0 million.
Alana Healthcare operates a diverse technology stack with applications such as Microsoft 365, FullStory and Atlassian Jira Service Desk, covering areas like Collaboration, Customer Experience and IT Service Management.
Alana Healthcare has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, FullStory and Atlassian.
Alana Healthcare recently adopted applications including FullStory in 2022, Intuit Mailchimp in 2021 and Atlassian Jira Service Desk in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alana Healthcare’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Alana Healthcare’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alana Healthcare technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.