Washington, 20002, DC,
United States
Aldridge Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aldridge and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Aldridge employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aldridge has purchased the following applications: Appcues for Digital Adoption in 2018, ConnectWise ChatAssist for Chatbots and Conversational AI in 2020, ConnectWise MPS for IT Service Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aldridge is running and its propensity to invest more and deepen its relationship with Appcues , Connectwise , QuoteWerks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aldridge revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aldridge intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Appcues | Legacy | Appcues | Digital Adoption | HCM | n/a | 2018 | 2018 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connectwise | Legacy | ConnectWise ChatAssist | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Aldridge implemented ConnectWise ChatAssist on their public website to add a conversational layer to client engagement. The deployment uses ConnectWise ChatAssist within the Chatbots and Conversational AI category to automate first contact, capture lead information, and serve scripted knowledge base responses for routine client queries.
The implementation is structured as a website-embedded chat widget, configured for automated FAQ resolution, conversational lead capture, and escalation paths to human agents for complex inquiries. Operational scope centers on front-office functions, including client intake, sales qualification and basic support, with configuration and ongoing tuning handled by internal IT and client-facing teams. ConnectWise ChatAssist aligns Aldridge, ConnectWise ChatAssist, Chatbots and Conversational AI and client-facing business functions to centralize conversational workflows on the corporate website.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Connectwise | Legacy | ConnectWise MPS | IT Service Management | ITSM | n/a | 2024 | 2024 |
|
SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Configure Price Quote (CPQ) | SPM |
|
2024 | 2024 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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