Sandton, 2196,
South Africa
Alexander Forbes Group Holdings Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alexander Forbes Group Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2587 Alexander Forbes Group Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alexander Forbes Group Holdings has purchased the following applications: Huawei Cloud for Application Hosting and Computing Services in 2000, Eleveo Call Recording for Call Tracking and Recording in 2023, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alexander Forbes Group Holdings is running and its propensity to invest more and deepen its relationship with Huawei Enterprise , Eleveo , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alexander Forbes Group Holdings revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alexander Forbes Group Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Huawei Enterprise | Legacy | Huawei Cloud | Application Hosting and Computing Services | IaaS | n/a | 2000 | 2000 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Eleveo | Legacy | Eleveo Call Recording | Call Tracking and Recording | CRM | n/a | 2023 | 2023 | In 2023, Alexander Forbes Group Holdings deployed Eleveo Call Recording to provide a scalable IP call recording solution for its financial services contact centers across South Africa and the United Kingdom. The deployment targeted extension based recording across the group's contact estate, scalable to approximately 1700 phones, and was selected for reliability and ease of installation. Eleveo Call Recording was configured to capture and retain voice interactions and to support session capture and retention workflows aligned with Call Tracking and Recording requirements. The technical design used IP call recording nodes connected to the contact center telephony estate with centralized storage for recorded interactions and scalable provisioning to add extensions. Configuration work focused on recording rules, retention policies, and searchable indexing to enable service review and compliance access. Operational coverage included contact center operations and compliance teams in both regions, standardizing capture and retention processes for service quality review and regulatory recordkeeping. Alexander Forbes Group Holdings implemented Eleveo Call Recording as its Call Tracking and Recording platform to support customer service and compliance functions. The implementation improved the firms ability to capture and retain customer interactions for service and compliance purposes, which was an explicit objective of the deployment. | |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 | ||
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Collaboration | Collaboration |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Enterprise Content Management | Content Management |
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2014 | 2014 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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