Alexander Forbes Group Holdings
115 West Street,
Sandton, 2196,
South Africa
Sandton, 2196,
South Africa
27 11 269 0000
Banking and Financial Services
Alexander Forbes Group Holdings Technographics
Alexander Forbes Group Holdings Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Alexander Forbes Group Holdings and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2587 Alexander Forbes Group Holdings employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alexander Forbes Group Holdings has purchased the following applications: Microsoft 365 for Collaboration in 2021, Microsoft SharePoint for Enterprise Content Management in 2014, Eleveo Call Recording for Call Tracking and Recording in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alexander Forbes Group Holdings is running and its propensity to invest more and deepen its relationship with Microsoft , Atlassian , Eleveo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alexander Forbes Group Holdings revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alexander Forbes Group Holdings intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Alexander Forbes Group Holdings Tech Stack and Enterprise Applications
Alexander Forbes Group Holdings Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Alexander Forbes Group Holdings implemented Microsoft 365 as its Collaboration platform. Public-facing site resources indicate Microsoft 365 is in use on the company's website, confirming a visible vendor footprint for Microsoft 365 within the organizations digital presence.
The Microsoft 365 deployment aligns with cloud-first tenant architecture and is expected to provision core Collaboration capabilities such as Exchange Online for enterprise email, SharePoint and OneDrive for document management and content sharing, and Microsoft Teams for real-time collaboration. These Collaboration capabilities support business functions including corporate communications, knowledge management, and employee collaboration across the organization. Governance and operational control are likely centered on tenant administration, identity management and role based access control to manage permissions and content lifecycle.
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Collaboration | Collaboration |
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2022 | 2022 |
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Alexander Forbes Group Holdings Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2014 | 2014 |
In 2014, Alexander Forbes Group Holdings implemented Microsoft SharePoint as an Enterprise Content Management platform. Microsoft SharePoint is used on their website to manage public web content and to centralize content assets for corporate communications and site publishing, establishing a direct Company Microsoft SharePoint Enterprise Content Management relationship focused on web content management and corporate communications.
The implementation centers on core Enterprise Content Management capabilities such as web content management, document libraries, metadata taxonomies, content publishing workflows, role based access control, and enterprise search to support content lifecycle management. Configuration and governance emphasized publishing approval workflows, permission models and taxonomy design to standardize content creation and publishing across the corporate website and internal repositories serving marketing and communications in South Africa.
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Alexander Forbes Group Holdings CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eleveo | Legacy | Eleveo Call Recording | Call Tracking and Recording | CRM | n/a | 2023 | 2023 |
In 2023, Alexander Forbes Group Holdings deployed Eleveo Call Recording to provide a scalable IP call recording solution for its financial services contact centers across South Africa and the United Kingdom. The deployment targeted extension based recording across the group's contact estate, scalable to approximately 1700 phones, and was selected for reliability and ease of installation.
Eleveo Call Recording was configured to capture and retain voice interactions and to support session capture and retention workflows aligned with Call Tracking and Recording requirements. The technical design used IP call recording nodes connected to the contact center telephony estate with centralized storage for recorded interactions and scalable provisioning to add extensions. Configuration work focused on recording rules, retention policies, and searchable indexing to enable service review and compliance access.
Operational coverage included contact center operations and compliance teams in both regions, standardizing capture and retention processes for service quality review and regulatory recordkeeping. Alexander Forbes Group Holdings implemented Eleveo Call Recording as its Call Tracking and Recording platform to support customer service and compliance functions. The implementation improved the firms ability to capture and retain customer interactions for service and compliance purposes, which was an explicit objective of the deployment.
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Tag Management | CRM |
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2020 | 2020 |
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Alexander Forbes Group Holdings PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2022 | 2022 |
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Alexander Forbes Group Holdings IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Alexander Forbes Group Holdings CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Alexander Forbes Group Holdings
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IT Service Manager | Manager | IT | |
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IT Operations Manager | Manager | IT | |
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IT Manager | Manager | IT | |
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Apps Being Evaluated by Alexander Forbes Group Holdings Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Alexander Forbes Group Holdings IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Alexander Forbes Group Holdings digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Alexander Forbes Group Holdings Technographics
Alexander Forbes Group Holdings is a Banking and Financial Services organization based in South Africa,
with around 2587 employees and annual revenues of $300.0 million.
Alexander Forbes Group Holdings operates a diverse technology stack with applications such as
Microsoft 365, Microsoft SharePoint and Eleveo Call Recording,
covering areas like Collaboration, Enterprise Content Management and Call Tracking and Recording.
Alexander Forbes Group Holdings has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Eleveo.
Alexander Forbes Group Holdings recently adopted applications including
Eleveo Call Recording in 2023, Atlassian Confluence in 2022 and Atlassian JIRA in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Alexander Forbes Group Holdings’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Alexander Forbes Group Holdings’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Alexander Forbes Group Holdings technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.