Uberlândia, 38400-668,
Brazil
Algar Brazil Technographics
Algar Brazil Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Algar Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24251 Algar Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Algar Brazil has purchased the following applications: Microsoft 365 for Collaboration in 2025, Google Custom Search for Application, Web and Enterprise Search in 2014, Algar CRM for CRM in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Algar Brazil is running and its propensity to invest more and deepen its relationship with Microsoft , Facebook , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Algar Brazil revenues, which have grown to $602.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Algar Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Algar Brazil Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2025 | 2025 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2014 | 2014 |
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Digital Signing | Content Management |
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2025 | 2025 |
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Video Editing | Content Management |
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2025 | 2025 |
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Web Content Management | Content Management |
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2025 | 2025 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| In-House Applications | Legacy | Algar CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015, Algar Brazil implemented Algar CRM, a Customer Relationship Management application. The implementation is recorded in Grupo Algar's institutional history as a group initiative within the organization's 2010–2019 transformation, aimed at improving customer facing tools and humanizing URA (IVR) interactions.
Algar CRM was developed in house and configured to deliver core CRM capabilities including contact management, interaction logging, and service case handling, together with functionality to support IVR humanization for URA workflows. Configuration emphasized unified customer records and interaction context to support customer experience and service processes across the group.
The deployment's operational scope covered group wide customer experience and service processes in Brazil, implementing Algar CRM as a standardized platform across business units. The project included instrumentation of IVR channels to route and enrich voice interactions for more humanized URA responses where noted in the group's documentation.
Governance was executed as a centralized group initiative with documentation in the group's institutional history, aligning the Algar CRM roll out to the broader 2010–2019 transformation program. The narrative reflects a strategic in house CRM deployment focused on standardizing customer facing systems and service workflows across Grupo Algar in Brazil.
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Customer Experience | CRM |
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2025 | 2025 |
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Data Management Platform | CRM |
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2023 | 2023 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2025 | 2025 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2025 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2021 | 2021 |
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Domain Name System (DNS) | IaaS |
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2025 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2021 | 2021 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Algar Brazil
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Algar Brazil Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||