Allegion
11819 N. Pennsylvania St.,
Carmel, 46032, IN,
United States
Carmel, 46032, IN,
United States
1 317-810-3700
Manufacturing
Allegion Technographics
Allegion Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allegion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14400 Allegion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allegion has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Workday Benefits for Benefits Administration in 2015, Inbenta Chatbot for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allegion is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , Symphony Talent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allegion revenues, which have grown to $3.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allegion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allegion Tech Stack and Enterprise Applications
Allegion ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Allegion implemented Microsoft Dynamics 365 for Finance and Operations as its ERP Financial platform. The implementation centered on finance and materials planning capabilities, with the Materials Planning Manager in Snoqualmie WA leading analysis and validation of existing systems and processes to prepare data and process alignment for Dynamics 365 for Finance and Operations.
Configuration and functional work emphasized financial management, inventory and materials planning workflows, procurement order orchestration, and master data stabilization aligned to Microsoft Dynamics 365 for Finance and Operations capabilities. Standard operating procedures were developed for unique business processes that impact multiple manufacturing sites, and planning parameters were tuned to support production scheduling and inventory control.
The project documented cross-functional integrations at the process level, working closely with engineering, finance, and sales to align handoffs, data flows, and transactional workflows into the ERP. Operational coverage included materials planning teams and finance departments across multiple Allegion sites, with SOPs codified to standardize approvals and exception handling.
Governance focused on SOP-driven process controls, data validation checkpoints, and role-based workflow definitions within Microsoft Dynamics 365 for Finance and Operations to support consistent execution of materials planning and finance tasks. The implementation narrative centers on system configuration, process standardization, and cross-functional alignment rather than named third-party integrations.
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Allegion HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2015 | 2015 |
In 2015 Allegion implemented Workday Benefits as part of its Benefits Administration strategy. The Workday Benefits deployment was provisioned inside Allegion's enterprise Workday tenant and configured to support global benefits administration across more than 30 countries and approximately 14,400 employees, aligning benefits configuration with the companys existing Workday HCM, Workday Security, and Workday Reporting capabilities.
The implementation focused on Benefits Administration functional modules typical to the category, including plan setup, eligibility rules, open enrollment and event-driven enrollment workflows, and benefits lifecycle processing. Configuration and operational ownership rested with dedicated HR systems and benefits roles, including a Benefits Operations Manager and a Global Workday System Administrator, later supported by a Workday Solutions Architect, reflecting centralized governance for benefits configuration and security. Workday Benefits was instrumented to leverage native reporting and role-based security for operational oversight and auditability.
Operational coverage included HR, benefits operations, and reporting across Allegion's global sites, with the global administrator providing primary support and backup coverage for Compensation, Talent, Performance, and onboarding modules within the same Workday estate. Governance emphasis remained on centralized configuration control and role-based access in Workday Security to manage cross-country eligibility and enrollment rules. The deployment positioned Workday Benefits within a unified Workday HCM environment to consolidate benefits administration and HR records management.
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Allegion AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Allegion deployed the Inbenta Chatbot using the Inbenta Platform on its public website. The Inbenta Chatbot is categorized as Chatbots and Conversational AI and was implemented to deliver web-facing conversational self-service and customer assistance.
Deployment architecture centers on an embedded web widget served through the Inbenta Platform, coupled with server-side natural language understanding and intent classification typical for the category. Configurations focused on knowledge base indexing, conversational FAQ, guided dialog flows and fallback routing to traditional contact channels. The implementation uses semantic search and intent recognition to map user queries to content and scripted response paths.
Operational coverage is explicitly the public website, where the chatbot accesses site content and the Inbenta-powered knowledge repository to answer product and support questions. The deployment also includes analytics instrumentation for conversation logging and query trend analysis to inform content updates. Allegion aligned the application with customer service and digital channels to centralize web self-service.
Governance was structured around digital channels and customer support teams who own content, conversational scripts and iterative tuning of the Inbenta Chatbot. Rollout was implemented on web pages with staged content coverage and ongoing tuning cycles to expand question coverage and refine intent mappings.
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Allegion Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Allegion IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Allegion
| First Name | Last Name | Title | Function | Department | Phone | |
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HR VP- HR Technology & Corporate Functions | VP | HR | |
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Chief Human Resources Officer | CXO | HR | |
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Director of Talent Attraction & Acquisition | Director | HR | |
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Vice President, HR - Americas | VP | HR | |
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Vice President, HR - Technology & Innovation Functions | VP | HR | |
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CHRO | CXO | HR | |
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Payroll Manager | Manager | HR | |
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Apps Being Evaluated by Allegion Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Allegion IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Allegion digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Allegion Technographics
Allegion is a Manufacturing organization based in United States,
with around 14400 employees and annual revenues of $3.77 billion.
Allegion operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, Workday Benefits and Inbenta Chatbot,
covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Allegion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Workday and Inbenta Technologies.
Allegion recently adopted applications including
Microsoft Dynamics 365 for Finance and Operations in 2020, SmashFly Bot in 2020 and Microsoft Teams in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Allegion’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Allegion’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Allegion technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.