Carmel, 46032, IN,
United States
Allegion Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Allegion and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 14400 Allegion employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allegion has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2020, Workday Benefits for Benefits Administration in 2015, Inbenta Chatbot for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allegion is running and its propensity to invest more and deepen its relationship with Microsoft , Workday , Symphony Talent or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allegion revenues, which have grown to $3.77 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allegion intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Benefits | Benefits Administration | HCM | n/a | 2015 | 2015 |
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Compensation Management | HCM |
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2015 | 2015 |
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Core HR | HCM |
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2015 | 2015 |
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Onboarding | HCM |
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2015 | 2015 |
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Payroll | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Allegion deployed the Inbenta Chatbot using the Inbenta Platform on its public website. The Inbenta Chatbot is categorized as Chatbots and Conversational AI and was implemented to deliver web-facing conversational self-service and customer assistance.
Deployment architecture centers on an embedded web widget served through the Inbenta Platform, coupled with server-side natural language understanding and intent classification typical for the category. Configurations focused on knowledge base indexing, conversational FAQ, guided dialog flows and fallback routing to traditional contact channels. The implementation uses semantic search and intent recognition to map user queries to content and scripted response paths.
Operational coverage is explicitly the public website, where the chatbot accesses site content and the Inbenta-powered knowledge repository to answer product and support questions. The deployment also includes analytics instrumentation for conversation logging and query trend analysis to inform content updates. Allegion aligned the application with customer service and digital channels to centralize web self-service.
Governance was structured around digital channels and customer support teams who own content, conversational scripts and iterative tuning of the Inbenta Chatbot. Rollout was implemented on web pages with staged content coverage and ongoing tuning cycles to expand question coverage and refine intent mappings.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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