AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Allegion Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Dynamics 365 for Finance and Operations ERP Financial ERP Financial Management n/a 2020 2021
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Benefits Benefits Administration HCM n/a 2015 2015
Compensation Management HCM 2015 2015
Core HR HCM 2015 2015
Onboarding HCM 2015 2015
Payroll HCM 2015 2015
Performance and Goal Management HCM 2015 2015
Recruiting Chatbot HCM 2020 2020
Recruiting, Applicant Tracking System HCM 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inbenta Technologies Legacy Inbenta Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016, Allegion deployed the Inbenta Chatbot using the Inbenta Platform on its public website. The Inbenta Chatbot is categorized as Chatbots and Conversational AI and was implemented to deliver web-facing conversational self-service and customer assistance. Deployment architecture centers on an embedded web widget served through the Inbenta Platform, coupled with server-side natural language understanding and intent classification typical for the category. Configurations focused on knowledge base indexing, conversational FAQ, guided dialog flows and fallback routing to traditional contact channels. The implementation uses semantic search and intent recognition to map user queries to content and scripted response paths. Operational coverage is explicitly the public website, where the chatbot accesses site content and the Inbenta-powered knowledge repository to answer product and support questions. The deployment also includes analytics instrumentation for conversation logging and query trend analysis to inform content updates. Allegion aligned the application with customer service and digital channels to centralize web self-service. Governance was structured around digital channels and customer support teams who own content, conversational scripts and iterative tuning of the Inbenta Chatbot. Rollout was implemented on web pages with staged content coverage and ongoing tuning cycles to expand question coverage and refine intent mappings.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Allegion
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Allegion Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Allegion Technographics

Allegion is a Manufacturing organization based in United States, with around 14400 employees and annual revenues of $3.77 billion.

Allegion operates a diverse technology stack with applications such as Microsoft Dynamics 365 for Finance and Operations, Workday Benefits and Inbenta Chatbot, covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.

Allegion has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Workday and Inbenta Technologies.

Allegion recently adopted applications including Microsoft Dynamics 365 for Finance and Operations in 2020, SmashFly Bot in 2020 and Microsoft Teams in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Allegion’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Allegion’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Allegion technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.