Maidstone, ME14 5PP,
United Kingdom
Allteks Technographics
Allteks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Allteks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 16 Allteks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Allteks has purchased the following applications: Citation Atlas HR for Core HR in 2022, Zendesk Chat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Allteks is running and its propensity to invest more and deepen its relationship with Citation Group , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Allteks revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Allteks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Allteks Tech Stack and Enterprise Applications
Allteks HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Citation Group | Legacy | Citation Atlas HR | Core HR | HCM | n/a | 2022 | 2022 |
In 2022 Allteks engaged Citation Group to implement Citation Atlas HR as its Core HR application. The work combined on site HR days and consultancy to assess people practices and to put in place foundational HR processes aligned to the companys growth ambitions. This engagement was targeted at a 16 person professional services firm based in the United Kingdom, and focused on practical process design rather than large scale technical integration.
Implementation emphasized Core HR capabilities within Citation Atlas HR, including centralized employee records, role based onboarding workflows, basic HR policy and documentation, and manager upskilling. The case study describes Citation HR services and training, and module usage of Atlas and Atlas Upskill is inferred to have been used to deliver training, documentation, and day to day HR task orchestration. Configuration work stayed proportionate to a small company environment, focusing on repeatable templates and straightforward workflow automation.
Deployment was delivered on site in the UK and covered HR and people operations across Allteks, with governance structured around process handover and manager enablement. Citation facilitated operational workflow restructuring through targeted HR days and consultancy, producing process templates and training to embed new practices with internal owners. The engagement explicitly improved Allteks HR capability and readiness for growth.
|
Allteks AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Allteks implemented Zendesk Chat on its corporate website. Allteks implemented Zendesk Chat as a Chatbots and Conversational AI solution to provide real-time messaging for customer service and pre-sales inquiries on its United Kingdom website, sized to the operations of a 16 employee professional services firm.
The deployment is a web-embedded chat widget using Zendesk Chat capabilities, delivering live messaging, session routing to available agents, canned responses and chat transcripts for internal follow-up. Operational ownership is concentrated within the small customer support and delivery teams, and configuration and administrative controls are managed through the Zendesk Chat console to align response workflows and recordkeeping.
|
Allteks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Allteks implemented Microsoft 365 for Collaboration. The deployment used Microsoft 365 to provision cloud hosted email, document storage and real time collaboration across Office applications, supporting the firm’s 16 employees in the United Kingdom. The full application name Microsoft 365 appears in public site assets indicating the vendor services are surfaced on Allteks' website for client contact and information workflows.
Microsoft 365 was provisioned as a centralized SaaS tenant with role based administration and basic user provisioning workflows, reflecting standard Collaboration capabilities such as shared mailboxes, team sites and file synchronization. Operational coverage focuses on core business functions for a professional services firm, including internal communications, document management and delivery of client services. Governance is managed internally by administrative users, consistent with a small business administration model.
|
Allteks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2020 | 2020 |
|
Allteks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Allteks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Allteks Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||