Aloft New York LaGuardia Airport
100-15 Ditmars Boulevard,
New York, 11369, NY,
United States
New York, 11369, NY,
United States
1 718-512-0248
Leisure and Hospitality
Aloft New York LaGuardia Airport Technographics
Aloft New York LaGuardia Airport Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Aloft New York LaGuardia Airport and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Aloft New York LaGuardia Airport employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aloft New York LaGuardia Airport has purchased the following applications: M3 Accounting Core for ERP Financial in 2018, Oracle OPERA Property 5 Management for Hotel Property Management in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aloft New York LaGuardia Airport is running and its propensity to invest more and deepen its relationship with M3 , Oracle , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aloft New York LaGuardia Airport revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aloft New York LaGuardia Airport intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Aloft New York LaGuardia Airport Tech Stack and Enterprise Applications
Aloft New York LaGuardia Airport ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| M3 | Legacy | M3 Accounting Core | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Aloft New York LaGuardia Airport implemented M3 Accounting Core to centralize hotel financial operations. M3 Accounting Core served as the ERP Financial backbone for the Aloft and adjacent Ibis LGA hotel complex in New York, NY and was the primary system for daily ledger, reconciliation, and close workflows.
The implementation focused on core financial modules including General Ledger, Accounts Receivable, Accounts Payable, bank and cash reconciliation, city ledger and financial reporting for P and L and month end close. Daily operational control activities documented in the implementation included review of DRR, guest ledgers, paid outs, gift shop discounts, housekeeping discrepancies, night audit logs, management house charges, credit approvals for groups, bank balance review and verification of PMS ledger balances against the M3 Daily report.
The deployment was integrated with property systems in use at the time, specifically Opera property management and Lightspeed point of sale, to reconcile revenue postings and city ledger entries into M3 Accounting Core. Operational coverage spanned Finance, Front Office, Sales, Food and Beverage, Housekeeping and HR payroll inputs across the two hotel sites in New York, supporting day to day cash control and accounts receivable and payable workflows.
Governance and process controls were formalized as part of the roll out, with defined daily, weekly and monthly review cycles. Controls included surprise cashier bank counts and safe audits at least monthly or twice monthly as required, weekly executive committee reviews of labor and aged payables and receivables, monthly reconciliation of all balance sheet and bank accounts prior to close, and periodic credit meetings and tax reporting responsibilities to ensure compliance with sales and occupancy tax obligations.
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Aloft New York LaGuardia Airport ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OPERA Property 5 Management | Hotel Property Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Aloft New York LaGuardia Airport implemented Oracle OPERA Property 5 Management as its property management platform, deploying the application to support core Hotel Property Management operations across the property. Oracle OPERA Property 5 Management was positioned to centralize front desk, guest accounting and night audit workflows for the 20 employee property serving transient and group business at the LaGuardia site.
The implementation focused on operational modules and configuration that mirrored the hotel accounting responsibilities described by the complex controller role, including guest ledger management, city ledger controls, night audit processing, paid outs and management house charges. Configuration work emphasized PMS ledger alignment with daily revenue reporting, cash management workflows for cashier banks and general cashier safe audits, and controls for credit approvals and group billing.
Integrations were implemented to support accounting reconciliations and point of sale processing, with explicit links between Oracle OPERA Property 5 Management and the M3 financial reporting flow and Lightspeed point of sale data as noted in operational procedures. Daily reconciliation processes required verifying PMS ledger balances with the M3 daily report and reconciling credit card adjustments and bank balances against the PMS and M3 outputs.
Governance and operating procedures were codified into daily, weekly and monthly control routines that ran through the PMS. Daily activities included review of DRR, guest ledger, paid outs, housekeeping discrepancies, night audit logs and city ledger activity, weekly workflows covered over 60 day receivables, charge backs and labor reviews at executive committee meetings, and monthly processes enforced balance sheet and bank reconciliations, tax compliance reviews and surprise cashier counts.
The deployment touched accounting, front office, housekeeping, food and beverage cost analysis, payroll and sales functions, with Oracle OPERA Property 5 Management serving as the operational hub for transaction capture and ledger validation in the Hotel Property Management environment. Processes documented in the implementation emphasized strict reconciliation, cashier audit evidence retention and recurring credit meetings to maintain financial control without asserting quantitative outcomes.
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Aloft New York LaGuardia Airport AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, Aloft New York LaGuardia Airport deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation used the Chatbots and Conversational AI application to provide real time guest engagement and front desk inquiry handling. Deployment was a cloud delivered embed of the chat widget into the hotel website, positioning chat as the primary digital touchpoint for on property guest requests. The operational scope targeted front desk and guest services teams at the single property.
Configuration centered on standard Salesforce Chat capabilities such as web embedded widget, pre chat data capture, agent console for live responses, canned messages and chat transcript capture for record keeping. For a 20 person property the implementation used lightweight governance, with on site staff staffing the agent console during operating hours and defined escalation pathways from chat to phone or in person service. Salesforce Chat (formerly Salesforce Live Agent) provided real time routing and session management consistent with Chatbots and Conversational AI deployments, enabling consistent handling of reservation queries and guest service workflows.
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Aloft New York LaGuardia Airport Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Aloft New York LaGuardia Airport Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Aloft New York LaGuardia Airport eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Aloft New York LaGuardia Airport CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2015 | 2015 |
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Customer Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Listing Management | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Aloft New York LaGuardia Airport ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2022 | 2022 |
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Aloft New York LaGuardia Airport PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Aloft New York LaGuardia Airport IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Aloft New York LaGuardia Airport
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Front Office Manager | Manager | Finance | |
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Director of Sales | Director | Finance | |
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Apps Being Evaluated by Aloft New York LaGuardia Airport Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Aloft New York LaGuardia Airport IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Aloft New York LaGuardia Airport digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Aloft New York LaGuardia Airport Technographics
Aloft New York LaGuardia Airport is a Leisure and Hospitality organization based in United States,
with around 20 employees and annual revenues of $2.0 million.
Aloft New York LaGuardia Airport operates a diverse technology stack with applications such as
M3 Accounting Core, Oracle OPERA Property 5 Management and Salesforce Chat (formerly Salesforce Live Agent),
covering areas like ERP Financial, Hotel Property Management and Chatbots and Conversational AI.
Aloft New York LaGuardia Airport has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as M3, Oracle and Salesforce.
Aloft New York LaGuardia Airport recently adopted applications including
Microsoft 365 in 2022, Atlassian Jira Service Desk in 2022 and Adobe Experience Manager in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Aloft New York LaGuardia Airport’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Aloft New York LaGuardia Airport’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Aloft New York LaGuardia Airport technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.