Altabank
33 East Main Street,
American Fork, 84003, UT,
United States
American Fork, 84003, UT,
United States
1 801-756-7681
Banking and Financial Services
Altabank Technographics
Altabank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altabank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 520 Altabank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Altabank has purchased the following applications: JHA SmartPay for Payment Processing in 2019, Jack Henry Banking SilverLake for Core Banking in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altabank is running and its propensity to invest more and deepen its relationship with Jack Henry & Associates , MeridianLink , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altabank revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altabank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Altabank Tech Stack and Enterprise Applications
Altabank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | JHA SmartPay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Altabank implemented JHA SmartPay on its public website to manage online card acceptance and checkout flows. JHA SmartPay is a Payment Processing application used by Altabank to capture customer-initiated payments from the bank website, providing the bank with an embedded online payments capability.
The implementation centered on Payment Processing functional capabilities common to the product family, including hosted checkout pages, card tokenization, real-time authorization workflows, settlement processing, and transaction reporting. Configuration work focused on embedding the JHA SmartPay checkout into web pages, mapping authorization flows to online forms, and provisioning reporting outputs for reconciliation.
Operational coverage is explicitly the bank website, with the payment capture workflow routed through JHA SmartPay as the front-end payment handler. Business functions impacted include digital channels, retail payments operations, customer service for payment inquiries, and back-office reconciliation teams that consume settlement and transaction reports.
Governance and operational processes were adjusted to align with web payment operations, including merchant onboarding for online payments, reconciliation cadence for settlement files, and dispute and chargeback handling procedures coordinated between digital operations and payments operations. The deployment used the vendor Jack Henry & Associates JHA SmartPay product to provide Payment Processing capabilities for Altabank’s online payments.
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Altabank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019 Altabank implemented Jack Henry Banking SilverLake in its Core Banking environment. The deployment incorporated Jack Henry Exchange and Jack Henry Experience alongside Jack Henry Banking SilverLake to operationalize online banking and customer service workflows. Operational activities at the Pleasant Grove UT location focused on onboarding business customers to online banking and configuring processing for wires, ACH and Bill Pay.
The implementation emphasized core banking modules for account servicing, payments orchestration and front end e banking support, with staff responsibilities that included daily troubleshooting and customer assistance tied to system workflows. Configuration work centered on business account setup, payment routing and customer authentication flows consistent with Core Banking functional practices. Governance changes included codified procedures for online service provisioning and transaction handling between branch operations and digital channels.
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Loan Management | ERP Services and Operations |
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2021 | 2021 |
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Altabank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Altabank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Altabank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2019 | 2019 |
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Altabank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2022 | 2022 |
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Altabank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Altabank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Altabank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Altabank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Altabank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Altabank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Altabank Technographics
Altabank is a Banking and Financial Services organization based in United States,
with around 520 employees and annual revenues of $70.0 million.
Altabank operates a diverse technology stack with applications such as
JHA SmartPay, Jack Henry Banking SilverLake and Cisco Webex Meetings,
covering areas like Payment Processing, Core Banking and Audio Video and Web Conferencing.
Altabank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Jack Henry & Associates and Cisco Systems.
Altabank recently adopted applications including
Adobe Experience Cloud in 2023, Cloudflare CDN in 2023 and Microsoft Entra ID (formerly Azure Active Directory) in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Altabank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Altabank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Altabank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.