City of London, EC2N 1HQ,
United Kingdom
AltaPay Technographics
AltaPay Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by AltaPay and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 AltaPay employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AltaPay has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AltaPay is running and its propensity to invest more and deepen its relationship with Oracle , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AltaPay revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AltaPay intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AltaPay Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2016 |
In 2016, AltaPay implemented Oracle NetSuite ERP. The UK media company with 40 employees adopted Oracle NetSuite ERP as its ERP Financial platform to centralize accounting and financial control across the organization.
The deployment emphasized core financial modules including general ledger, accounts payable, accounts receivable, billing and financial reporting, with configuration of the chart of accounts and revenue recognition rules aligned to media billing patterns. Automation workstreams focused on period close workflows and invoice-to-cash processes, combined with fixed asset accounting and consolidated reporting capabilities typical of an ERP Financial implementation.
The implementation used Oracle NetSuite ERP as a cloud SaaS, multi tenant architecture to centralize financial data and provide role based access controls and audit trails. Operational coverage centered on the finance and accounting functions, with governance established through standardized approval workflows, documented close procedures and chart of accounts controls to support consistent financial reporting.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, AltaPay implemented Google Workspace (Formerly Google G-Suite) to provide cloud-native collaboration and productivity capabilities for its 40-employee Media organization. Google Workspace is documented on AltaPay's public site and serves as the primary Collaboration platform for corporate email and document workflows. AltaPay Google Workspace Collaboration supports internal communications and content production across the company.
The deployment uses core Google Workspace services including Gmail for corporate email, Google Drive for centralized file storage, Google Docs and Sheets for real-time document collaboration, Google Calendar for scheduling, and Google Meet for video conferencing. Configuration appears centered on domain managed accounts, shared drives for team content, and calendar sharing to support marketing, editorial, and operations workflows. The full application name Google Workspace (Formerly Google G-Suite) is evident in public site references.
Operational coverage is company wide, impacting internal communications, content creation, and administrative functions. Governance appears to rely on centralized account provisioning through the Google Admin console, domain control for email routing, and standard collaboration policies to manage sharing and access within the Google Workspace environment.
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, AltaPay deployed Zendesk Service as its Customer Support application on its public website. The implementation for this 40 employee media company centered on embedding Zendesk Service web widgets and self service knowledge management to capture inbound customer inquiries and route them into a centralized support intake.
Configuration emphasized core ticketing, live chat and knowledge base capabilities, with agent workspace views and SLA based routing to support a small centralized support team. Intake channels were implemented through the website embedding and standard email ingestion as primary inputs, and operational coverage was focused on the customer support function across the organization. Governance introduced centralized ticket triage workflows, role based agent assignments and a staged rollout from internal testing to public website exposure.
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Marketing Analytics, Lead Generation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Incident Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Managed Services Provider (MSP)
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Hybrid & Public Cloud MSP, Infrastructure & Network MSP | Managed Services Provider (MSP) |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at AltaPay
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by AltaPay Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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