Balashov, 412311,
Russia
Altei Technographics
Altei Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Altei and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Altei employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Altei has purchased the following applications: Carrot Quest Chatbot for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Altei is running and its propensity to invest more and deepen its relationship with Carrot Quest or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Altei revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Altei intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Altei Tech Stack and Enterprise Applications
Altei AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carrot Quest | Legacy | Carrot Quest Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Altei deployed Carrot Quest Chatbot on its website, implementing Carrot Quest Chatbot as the primary conversational layer for the online storefront. The deployment sits within the retail context in Russia and is explicitly categorized as Chatbots and Conversational AI, addressing customer engagement, online order support, and FAQ automation for the e commerce site https://www.aptekanalermontova.ru/.
Configuration emphasized conversational flows, intent based routing, scripted FAQ responses, and lead capture capabilities, reflecting typical Chatbots and Conversational AI functional modules. The Carrot Quest Chatbot was embedded into site pages as a web widget to deliver real time chat interactions, manage dialogue trees, and capture visitor context for follow up, with analytics instrumentation to monitor conversational activity.
Operational ownership was assigned to Altei’s online customer service and e commerce teams, who maintained bot dialogue content, escalation rules, and iterative flow updates. Governance focused on updating messaging templates and routing rules to reflect retail workflows and order support processes, with the implementation scope confined to the website channel in Russia and managed internally by Altei staff.
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IT Decision Makers and Key Stakeholders at Altei
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Apps Being Evaluated by Altei Executives
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