Runcorn, WA7 1PF,
United Kingdom
Aluline Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aluline Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 28 Aluline Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aluline Group has purchased the following applications: Sage 50 for ERP Financial in 2015, Sage CRM for CRM in 2015, Fasthosts CloudNX for Application Hosting and Computing Services in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aluline Group is running and its propensity to invest more and deepen its relationship with Sage , Fasthosts or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aluline Group revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aluline Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage 50 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage CRM | CRM | CRM | n/a | 2015 | 2015 |
In 2015 Aluline Group implemented Sage CRM to centralize customer-facing operations and formalize account management, using the application as the company CRM for customer service and administrative workflows. The deployment targeted day-to-day customer interactions and order handling at the company level, reflecting use by front office staff responsible for meeting clients, answering and directing calls, and handling email and face to face enquiries.
Sage CRM was configured to support contact and account setup, customer verifications, quote and proforma invoice workflows, and order processing. Functional capabilities emphasized in the implementation include contact management, account provisioning, case handling for complaints and enquiries, and price and delivery information management, aligning CRM records with the team responsibilities for sending and following up proforma invoices.
The Sage CRM environment operated alongside Sage 50 for financial and invoicing continuity, and alongside the Glenigan and Barbour ABI business analyst platforms for new business lead generation, reflecting explicit integration points between CRM, finance, and lead sources. Operational scope covered customer service and administrative roles, with CRM records used to log enquiries, verify customers, and track orders through to invoicing coordination with Sage 50.
Governance and process changes centered on standardizing workflows for new customer account creation, order entry, proforma issuance and follow up, and structured complaint resolution, with user role controls allocated to customer service and administrator profiles. The implementation emphasized CRM driven service and sales support processes, preserving auditable customer verification steps and aligning front office procedures with financial posting through the Sage 50 integration.
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fasthosts | Legacy | Fasthosts CloudNX | Application Hosting and Computing Services | IaaS | n/a | 2016 | 2016 |
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