Atlanta, 30346, GA,
United States
Alvaria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Alvaria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Alvaria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Alvaria has purchased the following applications: tt Knowledge Force for Digital Adoption in 2015, LiveChat for Chatbots and Conversational AI in 2021, Algolia Search for Application, Web and Enterprise Search in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Alvaria is running and its propensity to invest more and deepen its relationship with tts , LiveChat, Inc. , Rocket.chat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Alvaria revenues, which have grown to $460.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Alvaria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| tts | Legacy | tt Knowledge Force | Digital Adoption | HCM | n/a | 2015 | 2015 |
In 2015 Alvaria implemented tt Knowledge Force as a Digital Adoption solution to centralize performance support, eLearning authoring, and in-application guidance across product lines. tt Knowledge Force was positioned to support instructional design workflows and to deliver modular performance support for technical training and quality programs.
The implementation focused on content authoring and knowledge base capabilities, including structured learning paths, course templates, multimedia asset support, and just-in-time guidance for IVR application development and chatbot ITR topics. Content produced for tt Knowledge Force leveraged Camtasia, Visio, and standard MS Office artifacts to create mixed media eLearning, webinars, and on-site instruction.
Deployment included a distributed content production model with managed off-shore development teams producing and iterating training assets, and integration with the company learning management system for course delivery and tracking. Operational scope covered technical product training, advanced IVR application development, natural language understanding topics, and quality management training across product lines and training teams.
Governance and process changes accompanied the rollout, with standardized training templates, aesthetic direction, subject matter expert reviews, and formal quality assurance cycles to improve content consistency. Explicit outcomes documented during the initiative included expedited redesign of approximately 12 outdated quality management courses within one year, creation of new advanced IVR eLearning within six months, and ongoing revision of learning paths to address identified skill gaps.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing, Sales Engagement | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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