Uckfield, TN22 3FB,
United Kingdom
Amadeus Computer Supplies Technographics
Amadeus Computer Supplies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amadeus Computer Supplies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Amadeus Computer Supplies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amadeus Computer Supplies has purchased the following applications: Ruby Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2015, ES Tech EvolutionX for eCommerce in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amadeus Computer Supplies is running and its propensity to invest more and deepen its relationship with Ruby , Microsoft , ES Tech Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amadeus Computer Supplies revenues, which have grown to $96.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amadeus Computer Supplies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amadeus Computer Supplies Tech Stack and Enterprise Applications
Amadeus Computer Supplies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Amadeus Computer Supplies implemented Ruby Live Chat on its public website. Ruby Live Chat aligns with the Chatbots and Conversational AI category and was provisioned as an embedded web chat widget delivering real time messaging, visitor presence indicators, and an agent console for synchronous conversations. The deployment model is cloud hosted and centered on the website front end, consistent with small distributor web engagement patterns.
Functional configuration emphasized chat routing, canned responses, and conversation transcripts to support customer service and online sales interactions. Operational ownership rests with frontline support and sales staff, with governance focused on conversational workflows and message handling rather than complex cross system orchestration. Ruby Live Chat is used on the company website in the United Kingdom as the primary visitor engagement channel.
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Amadeus Computer Supplies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Amadeus Computer Supplies implemented Microsoft 365 as their Collaboration platform. Microsoft 365 is surfaced on the company website and provisioned as a cloud hosted tenant to deliver browser based productivity, corporate email, and document collaboration for the 10 employee United Kingdom distribution firm. The deployment scope is focused on office productivity and external contact handling, aligned to the company headcount and vendor and customer communications. The implementation leverages cloud native delivery to minimize on premise infrastructure requirements.
Configuration centers on centralized user account management, mailbox routing for site contact submissions, and cloud storage for shared documents, reflecting standard Collaboration functional workflows. Operational coverage includes sales, order processing, and customer service functions that use Microsoft 365 for correspondence and file exchange. Governance is administered through the Microsoft 365 administrative console with role based account provisioning and access control to support small team operational needs. Integrations are implemented at the public website surface where Microsoft 365 handles inbound communication and content publication.
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Amadeus Computer Supplies eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ES Tech Group | Legacy | ES Tech EvolutionX | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Amadeus Computer Supplies implemented ES Tech EvolutionX as its eCommerce platform on its public website. The 10 employee distributor uses ES Tech EvolutionX to host its online storefront and product catalog, delivering catalog-driven ordering and customer account functionality through the company website.
Functional modules deployed include product catalog management, pricing and merchandising controls, shopping cart and checkout workflows, and order capture to support internal order processing and fulfillment. Operational coverage centers on sales, customer service and order operations, with governance and operational ownership retained within the small internal team consistent with the company size.
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Amadeus Computer Supplies ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2022 | 2022 |
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Amadeus Computer Supplies PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Transactional Email | PaaS |
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2022 | 2022 |
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Amadeus Computer Supplies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Amadeus Computer Supplies
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amadeus Computer Supplies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||