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AMAKS Hotels & Resorts Russia
Location
Varshavskoe shosse, 37A,
Moscow, 117105,
Russia
Website
https://www.amaks-hotels.ru/
Phone
7 495-781-69-46
Artw industry
Leisure and Hospitality
Employee
Revenue

AMAKS Hotels & Resorts Russia Technographics

AMAKS Hotels & Resorts Russia Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by AMAKS Hotels & Resorts Russia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6000 AMAKS Hotels & Resorts Russia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that AMAKS Hotels & Resorts Russia has purchased the following applications: TravelLine for Reservation and Booking Management in 2025, Hotbot AI Platform for Artificial Intelligence Marketing in 2022, CallTracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems AMAKS Hotels & Resorts Russia is running and its propensity to invest more and deepen its relationship with Travel Line Systems , Hotbot.ai , Streamwood or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing AMAKS Hotels & Resorts Russia revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AMAKS Hotels & Resorts Russia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

AMAKS Hotels & Resorts Russia Tech Stack and Enterprise Applications

AMAKS Hotels & Resorts Russia ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Travel Line Systems Legacy TravelLine Reservation and Booking Management ERP Services and Operations n/a 2025 2025
In 2025, AMAKS Hotels & Resorts Russia implemented TravelLine within its Reservation and Booking Management environment. TravelLine developed the official AMAKS website and the deployment covers reservation and booking automation across AMAKS group properties in Russia and Belarus. The implementation uses TravelLine components including the TL Booking Engine, WebPMS and Channel Manager, configured to manage direct booking flows, property management processes and multi-channel distribution. The TL Booking Engine drives the direct online booking funnel on the vendor built website, WebPMS handles property level reservations and front office management, and Channel Manager centralizes inventory and rate distribution across channels. Rollout was executed across the group's properties with operational scope and module usage documented on TravelLine's portfolio published in 2025. Operational ownership is centered on central reservations and property operations teams to handle reservations and increase direct online sales, and the vendor portfolio records the configuration choices and module usage for the Russia and Belarus rollout.
AMAKS Hotels & Resorts Russia AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hotbot.ai Legacy Hotbot AI Platform Artificial Intelligence Marketing AI-Powered Application n/a 2022 2022
In 2022, AMAKS Hotels & Resorts Russia implemented Hotbot AI Platform. The Hotbot AI Platform is deployed as an Artificial Intelligence Marketing solution on AMAKS's public website, positioned to support website marketing, customer engagement, and booking conversion workflows. The implementation centers on onsite conversational assistant functionality, personalization and automated recommendation capabilities typical of Artificial Intelligence Marketing platforms. Configuration work included intent classification and template-driven messaging, rule-based routing for promotional flows, and content recommendation logic to surface room offers, package upsells, and ancillary services within the booking funnel. Deployment is scoped to AMAKS public-facing web properties and is operated by the marketing and digital commerce teams, with monitoring and analytics instrumentation layered to record engagement and campaign performance signals. Governance introduced content approval and campaign scheduling workflows to align AI-driven messaging with seasonal promotions and commercial calendars.
Chatbots and Conversational AI AI-Powered Application 2020 2020
Chatbots and Conversational AI AI-Powered Application 2022 2022
AMAKS Hotels & Resorts Russia CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallTracking.ru Legacy CallTracking Call Tracking and Recording CRM n/a 2019 2019
In 2019, AMAKS Hotels & Resorts Russia implemented CallTracking, a Call Tracking and Recording application, on its website. The deployment targeted web originations to capture attribution for online booking flows and guest inquiries through the site. The CallTracking implementation included standard Call Tracking and Recording capabilities such as dynamic number insertion for session level attribution, call recording for quality review and dispute resolution, and centralized call analytics to profile campaign and channel performance. Configuration work focused on embedding tracking scripts into site pages, provisioning pools of tracking numbers tied to marketing campaigns, and mapping referral parameters to campaign metadata for downstream reporting. Operational coverage centered on the customer facing web channel, with captured call data consumed by marketing, reservations, and guest services to inform campaign attribution and call handling workflows. Governance measures noted in the implementation included role based access to recordings and analytics, defined call retention settings, and process changes to route web driven calls to centralized reservation teams.
Marketing Analytics CRM 2017 2017
AMAKS Hotels & Resorts Russia PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020

IT Decision Makers and Key Stakeholders at AMAKS Hotels & Resorts Russia

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by AMAKS Hotels & Resorts Russia Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from AMAKS Hotels & Resorts Russia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the AMAKS Hotels & Resorts Russia digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD AMAKS Hotels & Resorts Russia Technographics
AMAKS Hotels & Resorts Russia is a Leisure and Hospitality organization based in Russia, with around 6000 employees and annual revenues of $80.0 million.
AMAKS Hotels & Resorts Russia operates a diverse technology stack with applications such as TravelLine, Hotbot AI Platform and CallTracking, covering areas like Reservation and Booking Management, Artificial Intelligence Marketing and Call Tracking and Recording.
AMAKS Hotels & Resorts Russia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Travel Line Systems, Hotbot.ai and CallTracking.ru.
AMAKS Hotels & Resorts Russia recently adopted applications including TravelLine in 2025, Hotbot AI Platform in 2022 and Talk Me in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of AMAKS Hotels & Resorts Russia’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates AMAKS Hotels & Resorts Russia’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete AMAKS Hotels & Resorts Russia technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.