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Amazon Canada Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon Pay Payment Processing ERP Financial Management n/a 2020 2020
In 2020, Amazon Canada implemented Amazon Pay to handle payments on its public retail site amazon.ca. Amazon Pay serves as the Payment Processing capability for ecommerce checkout, embedding into cart and checkout workflows to support consumer payment acceptance and merchant settlement functions across Canada. Deployment uses Amazon Pay hosted checkout components and client-side payment widgets combined with server-to-server payment APIs to manage authorization and tokenization, reflecting common Payment Processing architecture patterns. The implementation is operated by ecommerce and payments teams, integrated with Amazon Web Services infrastructure for payment routing and data handling, and governed through payment authorization procedures, fraud screening controls, and PCI-aligned checkout workflows.
Payment Processing ERP Financial Management 2020 2020
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
UKG Legacy UKG Workforce Central HR (ex Kronos Workforce HR) Core HR HCM n/a 2017 2017
In 2017, Amazon Canada implemented UKG Workforce Central HR (ex Kronos Workforce HR) to establish a centralized Core HR system. The deployment targeted consolidation of employee master data and standard HRIS workflows for Amazon Canada's workforce of about 12,000 employees, centralizing data entry processes that had been distributed across the Kronos HRIS system, Excel files, and KNET. The implementation configured Core HR functional modules including employee records, position and organizational management, and standard workforce administration workflows, and incorporated category-aligned support for time and attendance and absence tracking. Integrations were scoped to ingest batch and ongoing feeds from Excel-based sources and KNET while reconciling records from the Kronos HRIS system into UKG Workforce Central HR, creating a single authoritative HR dataset. Governance emphasized standardized data entry procedures, role-based access controls, and HR data stewardship to reduce fragmentation, with a phased consolidation approach across business units in Canada during rollout.
Time and Attendance HCM 2017 2017
Workforce Management HCM 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon WebStore eCommerce eCommerce n/a 2011 2011
In 2011, Amazon Canada provisioned Amazon WebStore as its eCommerce storefront on https://www.amazon.ca/. The deployment uses Amazon WebStore as the customer-facing storefront and is hosted on Amazon Web Services infrastructure, aligning the application with AWS operational services and cloud provisioning. Amazon WebStore provides core eCommerce capabilities including product catalog management, shopping cart and checkout workflows, order capture, and storefront content management. Operational governance is maintained by Amazon Canada ecommerce and merchandising teams who manage configuration, catalog updates, pricing, and promotional workflows through Amazon WebStore, while customer service and fulfillment functions consume order and shipment data from the storefront. The implementation scope is Canada focused, supporting retail merchandising, online sales, order management, and customer support channels on the amazon.ca site. The deployment emphasizes centralized storefront control and content-driven merchandising, with the hosting relationship to Amazon Web Services specified as the cloud vendor.
Shipping Management eCommerce 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2018 2018
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Amazon Canada
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Amazon Canada Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Amazon Canada Technographics

Amazon Canada is a Retail organization based in Canada, with around 12000 employees and annual revenues of $6.40 billion.

Amazon Canada operates a diverse technology stack with applications such as Amazon Pay, UKG Workforce Central HR (ex Kronos Workforce HR) and Amazon WebStore, covering areas like Payment Processing, Core HR and eCommerce.

Amazon Canada has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS) and UKG.

Amazon Canada recently adopted applications including Lumen CDN in 2021, Fastly in 2021 and Amazon Pay in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Amazon Canada’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Amazon Canada’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Amazon Canada technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.