Wood Dale, 60191, IL,
United States
Ambir Technology Technographics
Ambir Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ambir Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 90 Ambir Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ambir Technology has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2008, Olark Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ambir Technology is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ambir Technology revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ambir Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ambir Technology Tech Stack and Enterprise Applications
Ambir Technology ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Ambir Technology implemented Oracle NetSuite ERP to centralize its finance and accounting systems. The deployment used Oracle NetSuite ERP as a cloud SaaS ERP Financial platform, configured for core financial modules including General Ledger, Accounts Payable, Accounts Receivable, billing and fixed asset tracking, and financial reporting. The implementation emphasized ledger structure configuration, chart of accounts rationalization, and configuration of period close workflows and revenue capture consistent with ERP Financial practice. Oracle NetSuite ERP was provisioned to serve as the primary transactional posting and invoicing engine for the company.
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Ambir Technology AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018 Ambir Technology implemented Olark Live Chat on its public website. Olark Live Chat is deployed as a customer-facing web chat widget, and the implementation sits in the Chatbots and Conversational AI category to provide real-time messaging for customer inquiries and sales lead capture.
Configuration focused on embedding the Olark Live Chat snippet across product and support pages, enabling standard capabilities such as canned responses, chat transcripts, visitor monitoring, and proactive messaging to surface inbound questions. Operational coverage centers on website-based customer service and pre-sales functions, with chat routing to internal support staff and transcript retention used to drive follow-up workflows. Governance and process changes included assigning chat ownership to support teams and standardizing response templates and transcript handling to ensure consistent customer engagement.
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Ambir Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Ambir Technology implemented Microsoft 365 as its central Collaboration platform for the 90-employee professional services firm. Microsoft 365 is referenced on the company website and serves as the primary Collaboration suite providing cloud email and productivity applications to support sales, customer support, and internal operations.
The deployment reflects a cloud-first, tenant-based Microsoft 365 configuration managed by internal IT, with standard Collaboration capabilities such as hosted Exchange email, SharePoint content services, Teams collaboration, and OneDrive file storage enabling document collaboration and information sharing. Governance and operational controls were organized around user provisioning, access rights, shared mailbox and document library management, and retention policy configuration to align Collaboration use with business workflows and support ongoing administration.
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Ambir Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2015 | 2015 |
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Ambir Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Ambir Technology
Apps Being Evaluated by Ambir Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||