Phoenix, 85040, AZ,
United States
American Barcode and RFID Technographics
American Barcode and RFID Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Barcode and RFID and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 American Barcode and RFID employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Barcode and RFID has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2016, Olark Live Chat for Chatbots and Conversational AI in 2013, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Barcode and RFID is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Barcode and RFID revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Barcode and RFID intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Barcode and RFID Tech Stack and Enterprise Applications
American Barcode and RFID ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, American Barcode and RFID implemented Oracle NetSuite ERP to serve as its core ERP Financial system supporting quoting and order workflows. The deployment emphasized using Oracle NetSuite ERP for quote creation, account management, and updating current orders as part of a consolidated finance and sales ledger.
Configuration work centered on quote-to-cash and order management capabilities, aligning NetSuite financial modules such as invoicing, accounts receivable, and general ledger with day-to-day sales operations. Teams used Oracle NetSuite ERP to create quotes with systemized pricing and to maintain account records, reflecting typical ERP Financial functional patterns while keeping configuration complexity proportionate to a 50-employee professional services provider.
Operational coverage included sales prospecting activities targeted at the Southwest region, ongoing account management, and order lifecycle maintenance, tying sales and finance functions into a single application. The implementation sat alongside the companys existing supply chain solutions, which include asset tracking and inventory management, and the organization signaled exploration of RFID project opportunities to complement its ERP Financial workflows.
Governance and adoption were supported through a weekly training cadence to update job knowledge and reinforce process changes, enabling sales and finance users to operate within Oracle NetSuite ERP. Rollout focused on embedding quote creation and order updates into standard operating procedures, while the team continued to explore new opportunities and RFID-related initiatives in parallel with ERP use.
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American Barcode and RFID AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2013 | 2013 |
In 2013, American Barcode and RFID implemented Olark Live Chat as a web-facing engagement layer. American Barcode and RFID deployed Olark Live Chat, a Chatbots and Conversational AI application, as an embeddable JavaScript widget hosted by the vendor, providing a cloud delivered real time messaging channel on the corporate website for lead capture and customer inquiries.
The Olark Live Chat deployment centers on browser based operator consoles used by sales and customer support teams, with typical category capabilities applied such as live visitor monitoring, canned responses, chat transcripts, and routing of conversations to onshore agents. Operational scope is the public website and its customer engagement workflows, where Olark Live Chat is used to manage synchronous customer interactions and to centralize web chat handling across support and sales functions.
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American Barcode and RFID Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, American Barcode and RFID implemented Microsoft 365 for Collaboration. The Microsoft 365 deployment serves as the company-level Collaboration platform for the 50-employee professional services firm and is referenced on the company public website.
The implementation consolidates core productivity and collaboration capabilities typical of the Microsoft 365 suite, configured for a small enterprise environment. These capabilities include Exchange Online for hosted email, Microsoft Teams for real-time chat and meetings, SharePoint Online for intranet and document libraries, and OneDrive for Business for endpoint file sync and personal storage.
Operational ownership was centralized under internal IT administration with tenant-level configuration to align identity and access controls and to standardize collaboration workflows across sales, service, and operations teams. The explicit presence of Microsoft 365 on the company website indicates a visible service footprint tied to corporate collaboration and productivity tooling rather than a separate third-party integration.
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American Barcode and RFID CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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American Barcode and RFID IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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American Barcode and RFID CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at American Barcode and RFID
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Chief Executive Officer | CXO | Finance | ||||
| Vice President of Sales | VP | Sales | ||||
| Controller | Director | Finance | ||||
| Accounting Manager | Manager | Finance |
Apps Being Evaluated by American Barcode and RFID Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||