Jacksonville, 32224, FL,
United States
American Heritage Life Insurance Company Technographics
American Heritage Life Insurance Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Heritage Life Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2200 American Heritage Life Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Heritage Life Insurance Company has purchased the following applications: V3locity Retirement Administration for Pension Administration in 2015, Adobe Marketing Cloud (ex Omniture) for Marketing Automation in 2012, Dynatrace APM for Application Performance Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Heritage Life Insurance Company is running and its propensity to invest more and deepen its relationship with Vitech Systems Group , Adobe Systems , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Heritage Life Insurance Company revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Heritage Life Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Heritage Life Insurance Company Tech Stack and Enterprise Applications
American Heritage Life Insurance Company HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vitech Systems Group | Legacy | V3locity Retirement Administration | Pension Administration | HCM | n/a | 2015 | 2016 |
In 2015, American Heritage Life Insurance Company deployed Vitech V3locity Retirement Administration to support Pension Administration. The V3locity application was provisioned as a web-facing implementation and is surfaced on the company employer portal at easybillonline.allstatebenefits.com, providing employer login and participant access through the public site.
V3locity Retirement Administration was configured to deliver core Pension Administration functionality, including plan recordkeeping, participant and employer portals, contribution and payroll processing workflows, benefit calculation and vesting logic, and compliance reporting with document management. Configuration emphasized role-based access for HR and benefits administrators, and participant self-service for account viewing and transaction initiation.
The deployment is integrated into American Heritage Life Insurance Company’s employer-facing website authentication and enrollment flows, aligning benefits administration and HR operational workflows across the organization in the United States. Governance centered on centralized system administration within V3locity and portal-based user provisioning, supporting ongoing operational control and benefit administration processes.
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American Heritage Life Insurance Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Marketing Cloud (ex Omniture) | Marketing Automation | CRM | n/a | 2012 | 2012 |
In 2012, American Heritage Life Insurance Company deployed Adobe Marketing Cloud (ex Omniture) as its Marketing Automation solution on the corporate website. Adobe Marketing Cloud (ex Omniture) is implemented to provide web-level data collection and digital campaign orchestration across the firm’s public digital properties.
The implementation centers on web analytics and tag-based instrumentation, with configuration aligned to visitor tracking, audience segmentation, campaign measurement, and personalization workflows common to Marketing Automation platforms. Implementation details reflect use of built-in analytics, reporting, and audience management capabilities together with client-side tagging to capture behavioral signals and campaign attributions.
Operational ownership is positioned with marketing and digital experience functions, with governance focused on tag governance, data capture standards, and measurement workflows for online campaigns and content testing. Deployment scope is explicitly the company website, where Adobe Marketing Cloud (ex Omniture) supplies the instrumentation layer for marketing measurement and digital experience management.
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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American Heritage Life Insurance Company ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2019 | 2019 |
In 2019, American Heritage Life Insurance Company deployed Dynatrace APM to monitor its customer facing website. American Heritage Life Insurance Company implemented Dynatrace APM for Application Performance Management to provide continuous visibility into web application availability and end user experience. The deployment focused on the public website as the primary scope, instrumenting application tiers and front end delivery to surface transaction level performance. The implementation aligns monitoring to the insurer’s digital channel operations and IT operations teams.
The Dynatrace APM implementation leveraged standard Application Performance Management capabilities such as real user monitoring, distributed tracing, code level diagnostics, and centralized dashboarding to support triage and root cause analysis across the stack. Performance telemetry from Dynatrace APM is consumed by development and operations workflows to prioritize incidents and guide remediation, while dashboards supply operational context for application owners. Governance activities centered on consolidating website performance telemetry and formalizing incident response and escalation between engineering and operations stakeholders.
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American Heritage Life Insurance Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American Heritage Life Insurance Company
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Apps Being Evaluated by American Heritage Life Insurance Company Executives
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