American Leak Detection
888 Research Drive, Suite 100,
Palm Desert, 92262, CA,
United States
Palm Desert, 92262, CA,
United States
1 866-701-5306
Professional Services
American Leak Detection Technographics
American Leak Detection Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Leak Detection and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 450 American Leak Detection employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Leak Detection has purchased the following applications: Sage Intacct for ERP Financial in 2018, Microsoft 365 for Collaboration in 2015, Podium Interaction Management for Customer Engagement in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Leak Detection is running and its propensity to invest more and deepen its relationship with Sage , Intuit , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Leak Detection revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Leak Detection intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Leak Detection Tech Stack and Enterprise Applications
American Leak Detection ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Intuit Quickbooks Enterprise | Sage Intacct | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018, American Leak Detection implemented Sage Intacct to centralize finance functions within an ERP Financial framework. The deployment positioned Sage Intacct as the company ledger for accounts receivable and cash management while maintaining front-line payment application workflows at corporate locations.
The implementation scope documented that corporate-owned locations continue to receive deposit checks and apply payments to invoices in Intuit QuickBooks Enterprise, with deposit records recorded in Sage Intacct. This established a dual-system operational pattern where QuickBooks is used for invoice-level payment application and Sage Intacct is used for central deposit recording and financial consolidation.
Configuration work focused on standard ERP Financial capabilities, including accounts receivable posting, deposit batch recording, and general ledger integration inside Sage Intacct. The project implemented workflows to post deposit records into Sage Intacct so cash positions and GL entries are maintained centrally while transactional payment activity remains in QuickBooks.
Governance and process changes emphasized centralized cash posting and periodic reconciliation between Intuit QuickBooks Enterprise and Sage Intacct, with finance ownership for deposit recording and GL alignment. Controls centered on ensuring deposit batches recorded in Sage Intacct matched payments applied in QuickBooks at corporate-owned locations.
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ERP Financial | ERP |
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2018 | 2018 |
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American Leak Detection Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 American Leak Detection implemented Microsoft 365 as its Collaboration platform. The company's website references Microsoft 365 deployment supporting core productivity and communication services for employees. The Microsoft 365 implementation consolidated mailbox services, a SharePoint intranet and document libraries, OneDrive file synchronization and Microsoft Teams for team communication and meetings, reflecting standard Collaboration application modules.
Configuration followed a centralized tenant model with role based access controls, mailbox and file governance, and group collaboration structures to manage corporate and field information workflows. Operational coverage emphasized collaboration and document management across the organization, supporting business functions such as field operations coordination, corporate communications and records retention workflows. Governance and workflow changes established centralized policy enforcement and access provisioning workflows consistent with Collaboration deployments using Microsoft 365.
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American Leak Detection CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Podium Corp | Legacy | Podium Interaction Management | Customer Engagement | CRM | n/a | 2020 | 2020 |
In 2020 American Leak Detection deployed Podium Interaction Management on its public website as a Customer Engagement application to centralize web channel interactions. This implementation places Podium Interaction Management at the center of customer-facing communications for American Leak Detection, aligning the application with customer service and field operations functions.
The Podium Interaction Management deployment emphasizes core Customer Engagement capabilities such as web messaging orchestration, SMS and review solicitation workflows, and centralized interaction logging. Configuration work focused on message routing, templated responses, and conversation threading to standardize frontline engagement across service teams.
Operational coverage is oriented toward customer service and field service teams across the companys United States operations, with the website acting as the primary entry point for inbound interactions. The implementation links web-based conversations to operational workflows that support appointment scheduling, issue triage, and follow up communication, consistent with Customer Engagement patterns.
Governance around the deployment concentrated on interaction ownership and response workflow standardization, with controls to centralize conversation records and reduce variance in customer replies. Podium Interaction Management was positioned as the canonical interaction layer for customer engagement, simplifying oversight of message handling and review management.
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Marketing Analytics | CRM |
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2007 | 2007 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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American Leak Detection ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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American Leak Detection PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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American Leak Detection IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at American Leak Detection
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Director of Business Development | Director | Finance | |
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Senior Director of Corporate Field Services | Director | Operations | |
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Corporate Accounts Receivable Specialist | Manager | Finance | |
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Accounting Manager | Manager | Finance | |
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Apps Being Evaluated by American Leak Detection Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Leak Detection IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Leak Detection digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD American Leak Detection Technographics
American Leak Detection is a Professional Services organization based in United States,
with around 450 employees and annual revenues of $50.0 million.
American Leak Detection operates a diverse technology stack with applications such as
Sage Intacct, Microsoft 365 and Podium Interaction Management,
covering areas like ERP Financial, Collaboration and Customer Engagement.
American Leak Detection has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Microsoft and Podium Corp.
American Leak Detection recently adopted applications including
Salesforce Sales Cloud in 2021, New Relic APM in 2021 and Podium Interaction Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Leak Detection’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Leak Detection’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Leak Detection technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.