Chesterfield, 63017, MO,
United States
American Piping Products Technographics
American Piping Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Piping Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 American Piping Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Piping Products has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, LiveChat for Chatbots and Conversational AI in 2014, Microsoft Skype for Audio Video and Web Conferencing in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Piping Products is running and its propensity to invest more and deepen its relationship with Intuit , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Piping Products revenues, which have grown to $207.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Piping Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Piping Products Tech Stack and Enterprise Applications
American Piping Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, American Piping Products deployed Intuit Quickbooks Enterprise as its ERP Financial system to centralize accounting and to support corporate finance workflows. Intuit Quickbooks Enterprise was configured to manage core accounting functions including general ledger, accounts payable, accounts receivable, job costing and inventory valuation, aligning financial processes with manufacturing cost tracking and order costing needs. The implementation positioned Intuit Quickbooks Enterprise as the primary application for financial close and reporting across the company.
The deployment focused on the finance organization supporting the companys United States manufacturing operations, with user roles, permission controls and a standardized chart of accounts established to enforce governance and month end processes. Operational workflows implemented included AP invoice processing, AR collections, bank reconciliation and job cost reporting, and internal skills data such as a LinkedIn QuickBooks skill listing indicates ongoing user level administration and operational familiarity. American Piping Products Intuit Quickbooks Enterprise ERP Financial relationship underpins the companys accounting and financial management functions.
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American Piping Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, American Piping Products deployed LiveChat on its public website to provide real-time customer engagement. The deployment used the LiveChat web-embedded widget connected to the vendor’s cloud-hosted chat service, positioning LiveChat as the company’s Chatbots and Conversational AI tool for website visitors. Implementation scope concentrated on customer-facing channels of the corporate site, addressing customer service and sales inquiries for the manufacturing business.
Configuration centered on standard LiveChat functional modules such as real-time messaging, agent console, canned responses, chat routing, and transcript logging to capture order and support conversations. Administration focused on operating hours, agent assignment workflows, canned-response libraries, and analytics access for supervisors to monitor chat activity. American Piping Products LiveChat Chatbots and Conversational AI implementation emphasized operational governance and agent workflows to support customer service and sales functions.
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American Piping Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Skype | Audio Video and Web Conferencing | Collaboration | n/a | 2013 | 2013 |
In 2013, American Piping Products implemented Microsoft Skype on its website. Microsoft Skype, classified as Audio Video and Web Conferencing, was embedded as a web-facing communication channel to provide voice and video calling, presence, instant messaging, and basic web conferencing for site visitors.
Deployment was implemented as a web client integration linking site visitors to internal Skype user endpoints, with configuration emphasis on client side embedding and user provisioning rather than telephony trunk rearchitecture. The implementation supported customer-facing communications across sales and service workflows, and governance was handled by the company IT and web operations teams who controlled access, site placement, and user accounts for Microsoft Skype usage.
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Collaboration | Collaboration |
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2016 | 2016 |
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American Piping Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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American Piping Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2001 | 2001 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at American Piping Products
Apps Being Evaluated by American Piping Products Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||