American Public Power Association - Appa
2451 Crystal DrSuite 1000,
Arlington, 22202, VA,
United States
Arlington, 22202, VA,
United States
1 202-467-2900
Non Profit
American Public Power Association - Appa Technographics
American Public Power Association - Appa Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Public Power Association - Appa and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 American Public Power Association - Appa employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Public Power Association - Appa has purchased the following applications: Sage Intacct for ERP Financial in 2023, LiveChat for Chatbots and Conversational AI in 2021, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Public Power Association - Appa is running and its propensity to invest more and deepen its relationship with Sage , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Public Power Association - Appa revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Public Power Association - Appa intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Public Power Association - Appa Tech Stack and Enterprise Applications
American Public Power Association - Appa ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2023 | 2023 |
In 2023, American Public Power Association, Appa implemented Sage Intacct as its ERP Financial platform. Sage Intacct appears on the organization public website, confirming the application is in use for core financial management. The implementation centers on Sage Intacct core modules including general ledger, accounts payable, accounts receivable, cash management, and nonprofit fund accounting to support accounting and finance workflows.
Deployment and configuration reflect a centralized financial architecture, with a consolidated chart of accounts, role based access controls, and structured period close workflows to support single source of truth accounting. Operational ownership is aligned to finance and accounting teams within the United States, covering organizational financial reporting and fund tracking. Governance emphasizes ERP Financial controls and auditable transaction trails, and the public website reference indicates visible integration or surface points for external stakeholders and finance transparency.
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American Public Power Association - Appa AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, American Public Power Association implemented LiveChat on its website, deploying LiveChat as a customer-facing Chatbots and Conversational AI solution to manage inbound member inquiries. The deployment is based on an embedded web chat widget and cloud-hosted service, delivering an agent console, canned response libraries, visitor context and real-time messaging, with systematic capture of chat transcripts for record keeping.
Operational responsibility resides with member services and communications teams who use the LiveChat agent console to triage and respond to web-originated requests, with configuration focused on scripted response templates and routing rules tailored to common inquiry types. Governance emphasized chat handling procedures, template management, and transcript retention, while the implementation method relied on standard web embed techniques to place LiveChat across public pages and centralize conversational records within the LiveChat platform.
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American Public Power Association - Appa Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, American Public Power Association implemented Microsoft 365 for Collaboration to support internal staff collaboration and member engagement workflows. The implementation positions Microsoft 365 as the association's cloud-hosted Collaboration platform and centralizes core communication and content services for the 70-employee nonprofit.
Configuration delivered Microsoft 365 capabilities including Exchange Online for organizational email, SharePoint Online for document libraries and intranet content, and Microsoft Teams for real-time collaboration and meetings. The deployment emphasized tenant-level administration, role-based access controls and cloud storage management as standard Collaboration category controls.
Operational coverage extended across association functions such as communications, events and member services, and the association references Microsoft 365 on its public website suggesting Microsoft 365 assets inform some public facing content workflows. Governance focused on centralized user provisioning and information governance workflows to control document lifecycle and communication policies within Microsoft 365.
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American Public Power Association - Appa CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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American Public Power Association - Appa ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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American Public Power Association - Appa PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2017 | 2017 |
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American Public Power Association - Appa IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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American Public Power Association - Appa CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs), Archive as a Service (AaaS) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at American Public Power Association - Appa
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by American Public Power Association - Appa Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Public Power Association - Appa IT executives and key decision makers. This section highlights American Public Power Association - Appa's latest recorded technology evaluations, including Hitachi Velocity Suite (formerly ABB EPM - Velocity Suite) for Asset Performance Management on 2025-02-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Public Power Association - Appa digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-02-13 | American Public Power Association - Appa | Evaluated | Hitachi | Hitachi Velocity Suite (formerly ABB EPM - Velocity Suite) | Asset Performance Management | ERP Services and Operations |
FAQ - APPS RUN THE WORLD American Public Power Association - Appa Technographics
American Public Power Association - Appa is a Non Profit organization based in United States,
with around 70 employees and annual revenues of $10.0 million.
American Public Power Association - Appa operates a diverse technology stack with applications such as
Sage Intacct, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
American Public Power Association - Appa has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, LiveChat, Inc. and Microsoft.
American Public Power Association - Appa recently adopted applications including
Sage Intacct in 2023, LiveChat in 2021 and Salesforce Marketing Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Public Power Association - Appa’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Public Power Association - Appa’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Public Power Association - Appa technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.