American Steel Carports
457 North Broadway St.,
Joshua, 76058, TX,
United States
Joshua, 76058, TX,
United States
1 866-730-9865
Construction and Real Estate
American Steel Carports Technographics
American Steel Carports Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by American Steel Carports and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 American Steel Carports employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that American Steel Carports has purchased the following applications: Acumatica Cloud ERP for ERP Financial in 2022, Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems American Steel Carports is running and its propensity to invest more and deepen its relationship with Acumatica , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing American Steel Carports revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for American Steel Carports intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
American Steel Carports Tech Stack and Enterprise Applications
American Steel Carports ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acumatica | Legacy | Acumatica Cloud ERP | ERP Financial | ERP | n/a | 2022 | 2023 |
In 2022, American Steel Carports implemented Acumatica Cloud ERP, deploying a cloud-hosted Acumatica Cloud ERP solution categorized as ERP Financial. The initial deployment was operationalized at the Mount Summit, Indiana site, and adoption by scheduling and customer service personnel is documented from March 2023 to present.
The Acumatica Cloud ERP implementation emphasized core financial management capabilities aligned with ERP Financial systems, including general ledger processing, accounts receivable and accounts payable workflows, order-to-cash transaction recording, and inventory and purchase order controls consistent with distribution-adjacent operations. Configuration work appears to support role-based access for schedulers and customer service users, and typical ERP transaction posting and financial close processes.
Operational use is described by a site scheduler who works mostly in Acumatica and Excel, handling high volumes of phone and computer-based customer service activity, which indicates routine spreadsheet data exchange and desktop workflow integration with the ERP. The implementation supports day-to-day scheduling, order entry and customer service functions at the Mount Summit location, tying operational scheduling to financial transaction records within Acumatica Cloud ERP.
Governance and rollout were organized at the site and functional level, with training and operational procedures directed at schedulers and customer-facing teams to embed Acumatica Cloud ERP into scheduling and service workflows. Ongoing usage by scheduling staff since March 2023 indicates sustained operational adoption of Acumatica Cloud ERP for financial and operational recordkeeping.
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American Steel Carports AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016, American Steel Carports deployed Zendesk Chat on its public website. Zendesk Chat is classified in the Chatbots and Conversational AI category and provides a web-based conversational layer for initial customer engagement, lead capture, and real-time support.
The implementation centers on the Zendesk Chat web widget, configured for proactive messaging and live agent handoff, with canned responses and persistent chat transcripts to retain conversational context. The deployment leverages standard Chatbots and Conversational AI capabilities such as queue-based routing, an agent dashboard for live handling, and offline capture forms to support sales inquiries and technical support workflows.
Operational ownership is assigned to customer service and sales teams on the company website, where chat sessions are used to triage requests and surface leads for follow up, while shift-based agent coverage manages live response windows. Governance was enforced through chat routing rules and scripted response templates to standardize interactions and ensure consistent handling across support and sales channels.
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American Steel Carports Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, American Steel Carports implemented Microsoft 365 as its Collaboration platform. American Steel Carports uses Microsoft 365 on their website and positions the suite as the primary environment for corporate collaboration and external content management. The deployment emphasizes standard Collaboration capabilities such as cloud email, document storage and sharing, and real-time communication and meetings to support office workflows. The implementation supports core business functions including sales, estimating, customer service and project coordination.
The Microsoft 365 configuration centers on centralized document management and communications, using tenant configuration to provision team sites, shared mailboxes and file synchronization for cross-department collaboration. Governance and operational controls were structured around identity and access management, mailbox and site lifecycle procedures, and content sharing policies tailored to construction and real estate workflows. The public site reference confirms Microsoft 365 is in operational use, and the technical footprint is oriented toward unifying collaboration across corporate and field-facing teams.
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American Steel Carports eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2021 | 2021 |
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American Steel Carports CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
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American Steel Carports PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
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3D Modeling | PLM and Engineering |
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2021 | 2021 |
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American Steel Carports IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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IT Decision Makers and Key Stakeholders at American Steel Carports
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Accounting Manager | Manager | Finance | |
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CEO | CXO | Finance | |
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Apps Being Evaluated by American Steel Carports Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from American Steel Carports IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the American Steel Carports digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD American Steel Carports Technographics
American Steel Carports is a Construction and Real Estate organization based in United States,
with around 150 employees and annual revenues of $50.0 million.
American Steel Carports operates a diverse technology stack with applications such as
Acumatica Cloud ERP, Zendesk Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
American Steel Carports has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Acumatica, Zendesk and Microsoft.
American Steel Carports recently adopted applications including
Acumatica Cloud ERP in 2022, WooCommerce in 2021 and IdeaRoom in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of American Steel Carports’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates American Steel Carports’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete American Steel Carports technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.