Johnstown, 15901, PA,
United States
AmeriServ Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by AmeriServ and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 236 AmeriServ employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that AmeriServ has purchased the following applications: Bottomline ePay for Payment Processing in 2015, FIS Relius for Benefits Administration, Pension Administration in 2015, FIS Digital One for Digital Banking in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems AmeriServ is running and its propensity to invest more and deepen its relationship with Bottomline Technologies , FIS Global , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing AmeriServ revenues, which have grown to $53.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for AmeriServ intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bottomline Technologies | Legacy | Bottomline ePay | Payment Processing | ERP Financial Management | n/a | 2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Relius | Benefits Administration, Pension Administration | HCM | n/a | 2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS Digital One | Digital Banking | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, AmeriServ deployed FIS Digital One as its customer-facing Digital Banking platform, embedding the FIS Digital One enrollment and account access experience directly on its public website. The deployment is oriented toward retail digital onboarding, with the public self-enrollment URL serving as the primary customer entry point for online account access and profile provisioning.
The implementation focuses on customer self-enrollment and account management workflows, using FIS Digital One to orchestrate secure onboarding, authentication flows, and digital account lifecycle tasks typical of Digital Banking platforms. Configuration work emphasized enrollment screens, identity verification checkpoints, and customer-facing workflow automation to streamline online account activation and initial profile setup.
Operational integration centers on the website channel, with inferred integration touchpoints to back-office systems including core banking interfaces and identity/authentication services to enable account provisioning and session management. The program impacts retail banking operations, customer service, and IT teams, consolidating front-end digital interactions through FIS Digital One while routing provisioning events into AmeriServ operational queues.
Governance and rollout were organized around IT and retail banking process updates, updating onboarding procedures and support scripts to reflect the new online enrollment flow. Ongoing operational controls emphasize monitoring enrollment workflows and maintaining authentication and fraud detection configurations within the FIS Digital One deployment.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
Portfolio and Investment Management | Investment Management |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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