List of FIS Relius Customers
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United States
Since 2010, our global team of researchers has been studying FIS Relius customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased FIS Relius for Benefits Administration, Pension Administration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using FIS Relius for Benefits Administration, Pension Administration include: Nationwide Retirement Plans, a United States based Insurance organisation with 24000 employees and revenues of $68.50 billion, The Hartford Insurance Group, a United States based Insurance organisation with 19900 employees and revenues of $20.00 billion, Fidelity, a United States based Banking and Financial Services organisation with 78000 employees and revenues of $18.20 billion, Merrill Lynch, a United States based Banking and Financial Services organisation with 40000 employees and revenues of $16.11 billion, Raymond James & Associates, a United States based Banking and Financial Services organisation with 19000 employees and revenues of $12.64 billion and many others.
Contact us if you need a completed and verified list of companies using FIS Relius, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The FIS Relius customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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1st Source Bank | Banking and Financial Services | 1150 | $355M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2014 | n/a |
In 2014, 1st Source Bank implemented FIS Relius for Benefits Administration,Pension Administration. The deployment of FIS Relius was operated on a three server record keeping architecture, specifically an Oracle database server, a Participant Web server, and a VRU server running in Windows 2000 and 2003 server environments, with annual upgrade cycles and coordinated exports, imports, mounts, and dismounts to apply updates and service packs.
Platform-level administration centered on database administration and application support for FIS Relius, including running Oracle and SQL commands, creating and executing SQL queries when Crystal Reports did not suffice, and maintaining Participant Web and VRU functionality. Functional capabilities implemented included participant record keeping, Plan and Participant Web access, Web Client administration, user resets for internal and external users, and interaction with ancillary tools identified in operational notes such as Portfolio Online and InvestEdge.
Operational integrations and governance practices included close coordination with the vendor for troubleshooting and upgrades, implementation of a dedicated test environment for validating Relius upgrades prior to live server updates, and support for file transfer operations using WS-FTP Pro. Operational coverage extended to Retirement Plan Services and external clients including HR, CFO, and payroll company stakeholders, and technical work included workstation OS and software migrations, Government Forms updates, and creation of interactive Adobe fillable forms used in production. Documented outcomes included rebuilding the VRU, production use of SQL queries and automated batch backups, and an explicitly stated cost avoidance of two thousand dollars on billing errors for Newkirk Statements.
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AAAA Benefits | Professional Services | 350 | $30M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2010 | n/a |
In 2010, AAAA Benefits implemented FIS Relius for Benefits Administration,Pension Administration on its public website, provisioning an online interface for plan participants. The deployment exposed plan documents, enrollment flows, and participant access through the company website to support client facing retirement plan services.
FIS Relius was configured to deliver core benefits administration and pension administration capabilities, including participant enrollment, recordkeeping, plan configuration, compliance reporting, and a participant self service portal. Configuration centered on administration workflows and plan record maintenance aligned with retirement plan operations.
The implementation is surfaced through AAAA Benefits' website and serves HR and retirement plan administration teams within the professional services firm of 350 employees and 30000000 in revenue. Operational coverage focuses on retirement plan administration and participant servicing across the firm, consolidating participant interactions into the online portal.
Governance was established inside the benefits administration function, with formalized workflows for enrollment approvals, contribution processing, and access controls introduced as part of the rollout. Ongoing operational ownership sits with the firm’s benefits administration team, which manages plan configuration and participant support within the FIS Relius environment.
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Aaron Keys & Associates | Professional Services | 10 | $2M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2023 | n/a |
In 2023, Aaron Keys & Associates implemented FIS Relius to support its Benefits Administration,Pension Administration operations for qualified defined contribution plans. The deployment focused on third party administration workflows for Safe Harbor, non Safe Harbor, profit sharing and combo cash balance plans, aligning FIS Relius with the firm’s small professional services footprint and centralized plan administration role.
The implementation configured core FIS Relius capabilities for compliance testing, including ADP/ACP, top heavy, new comparability, cross testing and coverage testing. Operational modules implemented included 5500 IRS filing support, payroll deduction and contribution processing, distribution and loan processing, fund trading for distributions and contributions, and quarterly and annual reconciliation leading to monthly financial statements. Integrations were explicitly maintained with FT Williams and Omni platforms for testing and government form preparation, and Relius served as the central system for census correction and cross team data consolidation with the defined benefits activities.
Governance and process workstreams were established with Aaron Keys & Associates staff acting as the primary point of contact for assigned books of business, and structured control testing and documentation routines were implemented to enforce regulatory best practices. The team documented compliance procedures, supported audit analysis to generate actionable recommendations, and strengthened vendor and regulatory relationships to support Form 5500 filing processes. FIS Relius functions directly supported retirement plan compliance, payroll reconciliation and client facing plan administration activities across the company’s service scope.
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Access Retirement Services | Banking and Financial Services | 20 | $2M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2011 | n/a |
In 2011 Access Retirement Services implemented FIS Relius for Benefits Administration,Pension Administration, deploying the FIS Relius administration platform to support plan setup and ongoing recordkeeping. The implementation was executed by a 20 person firm based in Nashville, Tennessee, with the operations manager serving as the primary implementation contact for new business and system installations.
Configuration and operational focus centered on new plan installation, conversion paperwork intake and validation, and processing of wire transfer instructions through the administration workflow. FIS Relius was configured to house plan records, support participant transaction processing and distributions, and generate administrative reporting, while conversion data mapping and verification were handled as part of new plan onboardings.
Operational governance combined process analysis with role based training and reporting, the operations manager conducted analyses of current procedures, recommended and optimized policies to maintain responsiveness, and mentored and trained junior administrators and new hires. Rollout activities covered all new business onboarding tasks including conversion paperwork and new plan installation on the Relius administration system, and reporting was developed to monitor workflow and case progress across plan administration functions.
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Actuaries Unlimited | Professional Services | 30 | $3M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2019 | n/a |
In 2019, Actuaries Unlimited implemented FIS Relius to support Benefits Administration,Pension Administration for its small professional services actuarial practice. The deployment focused on actuarial valuation and pension administration workflows used by the firm’s actuarial and administrative staff, positioning FIS Relius as the system of record for employer census logging and valuation output.
Configuration emphasized core pension administration capabilities within FIS Relius, including employer census data management, valuation report generation, and support for preparing signature ready actuarial valuations. The implementation included routine plan trust accounting reconciliation activities and processes for producing IRS Schedule SB and AFTAP filings for actuarial certification.
Operational workstreams show FIS Relius used in tandem with spreadsheet and database tooling, with census and calculation data exported to multi sheet Excel workbooks and SQL queries executed via Microsoft Access to create and update templates. Outputs and certification artifacts were prepared for downstream filing and document management with FT Williams Laserfische tooling, while VBA automation was applied to accelerate administrative tasks and data preparation.
Governance centered on standardizing templates and consolidating queries, with hands on operational ownership by the actuarial team to manage valuation creation and administrative filing workflows. Process improvements included creation of new queries and consolidation of old templates, and documented automation that reduced routine administrative processing time, demonstrating a pragmatic, toolchain oriented rollout of FIS Relius within the firm.
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Banking and Financial Services | 50 | $7M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2014 | n/a |
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Professional Services | 10 | $2M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2011 | n/a |
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Oil, Gas and Chemicals | 3200 | $1.5B | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2018 | n/a |
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Professional Services | 10 | $2M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2018 | n/a |
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Professional Services | 10 | $2M | United States | FIS Global | FIS Relius | Benefits Administration,Pension Administration | 2014 | n/a |
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Buyer Intent: Companies Evaluating FIS Relius
- The Creative Reason Limited Edition Clothing, a United States based Retail organization with 10 Employees
- Amity University, a India based Education company with 3000 Employees
- Merck Group, a Germany based Life Sciences organization with 62557 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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