Leicester, LE4 9JQ,
United Kingdom
Ametek (Gb) Technographics
Ametek (Gb) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ametek (Gb) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82 Ametek (Gb) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ametek (Gb) has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2020, Sitecore CMS for Web Content Management in 2016, Hootsuite Engage for Community Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ametek (Gb) is running and its propensity to invest more and deepen its relationship with Zendesk , Tawk.to , Sitecore or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ametek (Gb) revenues, which have grown to $35.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ametek (Gb) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ametek (Gb) Tech Stack and Enterprise Applications
Ametek (Gb) AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Ametek (Gb) implemented Zendesk Chat on its website. The deployment uses Zendesk Chat, classified in the Chatbots and Conversational AI category, to provide customer service and front line customer engagement on the Ametek UK corporate site.
Configuration centers on a web chat widget embedded in the public site, enabling real time messaging, scripted response templates, and session transcripts to capture customer inquiries. Functional capabilities align with Chatbots and Conversational AI workflows, including live agent handoff, canned responses, and basic routing rules directed to the small customer service team. The implementation scope is single country, United Kingdom, and is scaled to the companys support operations given its headcount.
Operational governance emphasizes chat queue management, response script governance, and transcript based case handling to augment existing support workflows. No external integrations or implementation partners are specified in the source data, so the documented architecture focuses on the web chat layer and its role in customer service. This entry links Ametek (Gb), Zendesk Chat, Chatbots and Conversational AI, and the customer service business function.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Ametek (Gb) Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sitecore | Legacy | Sitecore CMS | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Ametek (Gb) implemented Sitecore CMS as its Web Content Management platform to manage content on the corporate website. Sitecore CMS provides structured content authoring, template-driven page composition, media asset management, and publishing workflows that support role-based editorial control.
The deployment oriented operational ownership toward marketing and communications teams, centralizing website content creation, versioning, and approval processes. The implementation leverages Sitecore CMS capabilities for content lifecycle management, scheduled publishing, and modular page templates to maintain consistent site structure and branding across product and corporate pages.
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Ametek (Gb) CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HootSuite | Legacy | Hootsuite Engage | Community Management | CRM | n/a | 2021 | 2021 |
In 2021, Ametek (Gb) deployed Hootsuite Engage on their website. Ametek (Gb) implemented Hootsuite Engage as a Community Management solution to support marketing and corporate communications functions across its UK operations.
The deployment emphasized core Community Management capabilities, with configuration centered on a unified social inbox for engagement handling, scheduled publishing and content calendar management, social listening and monitoring, moderation workflows, and role based access controls. Hootsuite Engage was configured to align with existing content approval steps and to centralize social engagement activity for small team operations.
Operational coverage focused on marketing and customer communications teams, with the platform connected to the company website presence and corporate social channels to consolidate external audience interactions. Governance was structured around content approval workflows and permissioned user roles to manage moderation and publishing responsibilities.
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2020 | 2020 |
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Ametek (Gb) TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Ametek (Gb) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Ametek (Gb) CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Ametek (Gb)
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Ametek (Gb) Executives
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