Dublin, D09 TX31,
Ireland
Amgen Ireland Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Amgen Ireland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1250 Amgen Ireland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amgen Ireland has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2017, SAP BW (Business Warehouse) for Data Warehouse in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amgen Ireland is running and its propensity to invest more and deepen its relationship with SAP , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amgen Ireland revenues, which have grown to $253.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amgen Ireland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Amgen Ireland implemented SAP ERP ECC 6.0 to establish an ERP Financial backbone for finance and supply chain process orchestration. The SAP ERP ECC 6.0 deployment mapped core functional flows including Record-to-Report, Source-to-Pay, Plan-to-Stock, and Order-to-Cash to provide consolidated financial transaction processing and operational control across business functions.
Configuration centered on ERP Financial capabilities including financial accounting and controlling modules, procurement and order management capabilities aligned to Source-to-Pay and Order-to-Cash, and inventory planning aligned to Plan-to-Stock. The implementation incorporated reporting and analytics through SAP BW and user experience extensions via Fiori, while solution design emphasized technical architecture, development controls, security, and ongoing enhancements delivery.
The SAP ERP ECC 6.0 environment was integrated into a broader SAP landscape including Global Trade Services, Advanced Track and Trace for Pharmaceuticals, SAP Solution Manager, Process Orchestration, Portal and Gateway services, SAP Cloud Platform, and SAP Ariba Cloud Integration, with embedded adapters such as Sterling Integrator, Nakisa SLAN, Vistex, and ConnectShip. The implementation formed part of a global ERP footprint serving over 10,000 users and seven manufacturing sites around the world, supporting cross site financial and supply chain operations.
Governance and operational oversight included centralized solution architecture, security and infrastructure stewardship, and program level financial management with more than 10 million dollars in operational expenditure oversight and more than 20 million dollars in capital expenditure oversight. Supplier management and service performance monitoring were structured with named providers including Capgemini AMS, SAP MaxAttention, Vistex VitalLink, and Onapsis for cybersecurity to manage SLA performance and value realization.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP BW (Business Warehouse) | Data Warehouse | Analytics and BI | n/a | 2017 | 2017 |
In 2017, Amgen Ireland implemented SAP BW (Business Warehouse) as its Data Warehouse to centralize analytics and reporting for Finance and Supply Chain. The SAP BW (Business Warehouse) deployment was positioned within Amgen's SAP-centric data layer to provide consolidated reporting, ETL staging, semantic modeling, and OLAP-style analytics for operational and regulatory reporting.
The implementation focused on standard Data Warehouse capabilities, including data extraction and transformation from SAP application layers, InfoProviders and data modeling for finance and supply chain subject areas, and layered reporting artifacts to support ad hoc and operational BI consumers. Configuration work emphasized BW data flows, scheduling of ETL jobs, and the creation of recurring reports and semantic layers that feed downstream analytic consumers.
SAP BW was integrated into Amgen's hybrid SAP ERP landscape that included SAP ECC, GTS, ATTP, Solution Manager, Process Orchestration, Portal, Gateway, Fiori, GRC, SAP Cloud Platform, and SAP Ariba Cloud Integration, along with embedded solutions such as Sterling Integrator, Nakisa SLAN, Vistex, and ConnectShip. The deployment supported reporting across the wider ERP footprint which, in the broader Amgen environment, serves over 10,000 users and multiple manufacturing sites, positioning BW as the central data consolidation and reporting hub for cross‑functional financial and supply chain processes.
Governance followed a global SAP operations roadmap that applied DevOps principles and platform tooling, including SAP EarlyWatch, Onapsis security tooling, Change and Release Management, Test Data Migration Server, HANA Cockpit, Landscape Management, and an Operations Control Center, together with cloud compute utilization. As part of that operational program, the BW deployment was governed through structured change and release processes and contributed to stated operational improvements such as incident reduction, increased automation of testing and configuration, continuous delivery practices, consistent GMP and SOX compliance, and tighter total cost of ownership control.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Amgen Ireland deployed Cisco Webex Meetings to support Audio Video and Web Conferencing across its Ireland operations and for external engagement on the corporate website. Cisco Webex Meetings is surfaced on Amgen's public site where web conferencing sessions and meeting links are provisioned for external events and stakeholder interactions, and the implementation targets both employee collaboration and public-facing meeting workflows. With roughly 1,250 employees in Ireland, the initiative aligns the Cisco Webex Meetings application with corporate communications and collaboration needs.
Configuration emphasized core meeting capabilities typical of Audio Video and Web Conferencing, including scheduled meetings, multi-party video and audio conferencing, screen sharing, attendee management, and recording for knowledge capture and compliance. The deployment is implemented as a web-hosted conferencing layer embedded on the corporate site, with IT and corporate communications responsible for provisioning, access control, meeting policy governance, and scheduling workflows, positioning Cisco Webex Meetings to support internal collaboration and external stakeholder engagement.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Event Management | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2015 | 2015 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Global Trade Management | SCM |
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2017 | 2017 |
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Warehouse Management | SCM |
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2011 | 2011 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2008 | 2008 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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