Dubai, x,
United Arab Emirates
Amlak Finance PJSC Technographics
Amlak Finance PJSC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amlak Finance PJSC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Amlak Finance PJSC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amlak Finance PJSC has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2021, DocuSign eSignature for Digital Signing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amlak Finance PJSC is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amlak Finance PJSC revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amlak Finance PJSC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amlak Finance PJSC Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Amlak Finance PJSC implemented Tawk.to on its corporate website to add customer-facing Chatbots and Conversational AI functionality. The deployment places the Tawk.to web chat widget directly in site pages via client-side embedding, enabling live chat interactions and visitor session capture for online customer engagement.
The Tawk.to implementation focuses on customer service and sales inquiry workflows, with the application and Chatbots and Conversational AI capability operated through an agent console and administrative interface. Configuration aligns with common chat deployments, including real-time messaging, session transcripts, canned responses, and routing controls, and governance is exercised by the firm’s customer service team responsible for monitoring chats and managing chat workflows on the website.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Amlak Finance PJSC deployed Microsoft 365 as its Collaboration platform. Publicly accessible page source from the company website shows Microsoft 365 referenced, indicating a cloud-hosted tenant footprint supporting external-facing services and internal collaboration presence.
The Microsoft 365 implementation provides core Collaboration capabilities including enterprise email, Office productivity applications, cloud file storage with document collaboration, and synchronous communication channels consistent with Collaboration category functionality. Configuration work focused on user provisioning, mailbox and document library setup, and group-based access controls to enable collaborative workflows for the organization’s employee base of about 200 staff.
Operational coverage targets corporate business functions in the banking and financial services context, supporting finance, operations, and client-facing teams through shared content and communication workflows. Governance practices emphasize centralized tenant administration, cloud identity and access management, role-based access controls, and retention and compliance settings to align collaboration controls with sector regulatory requirements.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2021 | 2021 |
In 2021, Amlak Finance PJSC implemented DocuSign eSignature as a Digital Signing solution on its website. DocuSign eSignature is embedded into website workflows to capture legally binding electronic signatures for customer facing document flows and to support document submission for financing and account administration.
The deployment focuses on web based signature capture, standard envelope management, signer authentication controls, and audit trail and tamper evidence capabilities that are typical of Digital Signing platforms. DocuSign eSignature is integrated into the company website's document generation and submission processes, enabling online completion of application and contract documents while retaining signed document audit records. Operational ownership and governance align with customer operations and compliance functions, which manage consent capture, signature retention policies, and audit log review.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
|
2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Extended Detection and Response (XDR) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Amlak Finance PJSC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amlak Finance PJSC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||