Amway Switzerland Technographics
Amway Switzerland Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Amway Switzerland and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Amway Switzerland employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Amway Switzerland has purchased the following applications: Worldpay for Payment Processing in 2021, SAP Commerce Cloud (ex Hybris) for eCommerce in 2021, Acoustic Analytics (formerly IBM Tealeaf) for Customer Analytics in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Amway Switzerland is running and its propensity to invest more and deepen its relationship with WorldPay , SAP , Acoustic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Amway Switzerland revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Amway Switzerland intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Amway Switzerland Tech Stack and Enterprise Applications
Amway Switzerland ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| WorldPay | Legacy | Worldpay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Amway Switzerland deployed Worldpay to handle Payment Processing for its e-commerce storefront. The Worldpay implementation is embedded in the public website checkout using FIS Worldpay capabilities to provide card acceptance, tokenization of card credentials, gateway routing, and fraud screening, and it was configured to support online order payment flows and transaction-level reporting. The architecture centers on web checkout integration with Worldpay as the payment gateway and merchant processing layer.
Operational scope for the deployment is focused on online sales in Switzerland and touches e-commerce, finance, and payment operations, including order-to-cash reconciliation and dispute handling. Integrations concentrate on the website payment flow and the merchant back office to deliver settlement data and transaction reports into accounting and customer service workflows. Governance emphasized payment operations procedures and reconciliation workflows to align finance and customer service teams with Worldpay transaction reporting and dispute processes.
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Amway Switzerland eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Commerce Cloud (ex Hybris) | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Amway Switzerland implemented SAP Commerce Cloud (ex Hybris) to power its eCommerce presence on the corporate website. SAP Commerce Cloud (ex Hybris) serves as the primary eCommerce platform for the company, supporting the online storefront, product catalogue presentation, customer account management, and checkout workflows for the Switzerland retail site. This places Amway Switzerland SAP Commerce Cloud (ex Hybris) eCommerce business function at the center of digital sales and merchandising operations.
The deployment reflects a cloud-hosted commerce architecture using SAP Commerce Cloud (ex Hybris) with category-aligned capabilities such as product catalogue management, storefront content management, pricing and promotions configuration, and order management workflows. Operational ownership is oriented to commercial, marketing, and e-commerce operations teams focused on catalogue taxonomy, merchandising controls, and staged rollout of content and promotion changes to the live website, with governance centered on catalogue and promotion approval processes.
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Amway Switzerland CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acoustic | Legacy | Acoustic Analytics (formerly IBM Tealeaf) | Customer Analytics | CRM | n/a | 2014 | 2014 |
In 2014 Amway Switzerland implemented Acoustic Analytics (formerly IBM Tealeaf) to instrument its public website for Customer Analytics. The deployment used Acoustic Experience Analytics on the amway.ch website to capture session level interaction data, page events and customer journey traces consistent with Customer Analytics capabilities. Acoustic Analytics (formerly IBM Tealeaf) functions as the primary web experience instrumentation and behavioral analysis tool for the site.
Configuration emphasized client side JavaScript instrumentation and session capture, enabling session replay, journey analytics, funnel analysis and form analytics as functional modules within the application. Operational scope focused on the Swiss ecommerce and digital teams, with captured session data consumed by analytics and customer support workflows to surface experience issues and prioritize remediation. Governance centered on analytics ownership, event schema control and role based access to session data to maintain data hygiene and operational oversight.
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Tag Management | CRM |
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2021 | 2021 |
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Amway Switzerland TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2011 | 2011 |
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Amway Switzerland IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Amway Switzerland CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Amway Switzerland
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Amway Switzerland Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||