An-Go Technographics
An-Go Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by An-Go and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 82 An-Go employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that An-Go has purchased the following applications: Carrot Quest Chatbot for Chatbots and Conversational AI in 2018, Bitrix24 CRM for CRM in 2016, Hetzner for Application Hosting and Computing Services in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems An-Go is running and its propensity to invest more and deepen its relationship with Carrot Quest , Bitrix24 , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing An-Go revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for An-Go intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
An-Go Tech Stack and Enterprise Applications
An-Go AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Carrot Quest | Legacy | Carrot Quest Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, An-Go implemented Carrot Quest Chatbot on its website. The Carrot Quest Chatbot is a web-embedded conversational layer used by the retailer to handle on-site customer inquiries and basic sales assistance, aligning with the Chatbots and Conversational AI category.
Implementation centered on conversational flow configuration and automated response modules, with standard capabilities such as scripted dialogue trees, FAQ automation, lead capture forms, session context retention, and user segmentation. The Carrot Quest Chatbot was configured to present entry points across product pages and checkout pathways to surface assistance where customers are most engaged.
Deployment is client-side through the website front end, operating as an interactive widget available during browsing sessions. Operational coverage focuses on e-commerce and customer service workflows, with the chatbot acting as a first touch for inquiries and routing complex issues to human agents according to configured escalation triggers.
Governance was structured around content and conversational updates managed by customer service and marketing stakeholders, with iterative tuning of dialogue scripts and response logic to reflect product changes and seasonal campaigns. An-Go uses Carrot Quest Chatbot as a Chatbots and Conversational AI application to support customer service and online engagement functions.
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An-Go CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Bitrix24 | Legacy | Bitrix24 CRM | CRM | CRM | n/a | 2016 | 2016 |
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Tag Management | CRM |
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2021 | 2021 |
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An-Go IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hetzner | Legacy | Hetzner | Application Hosting and Computing Services | IaaS | n/a | 2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at An-Go
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by An-Go Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||