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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

An-Go Tech Stack and Enterprise Applications

An-Go AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Carrot Quest Legacy Carrot Quest Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018, An-Go implemented Carrot Quest Chatbot on its website. The Carrot Quest Chatbot is a web-embedded conversational layer used by the retailer to handle on-site customer inquiries and basic sales assistance, aligning with the Chatbots and Conversational AI category. Implementation centered on conversational flow configuration and automated response modules, with standard capabilities such as scripted dialogue trees, FAQ automation, lead capture forms, session context retention, and user segmentation. The Carrot Quest Chatbot was configured to present entry points across product pages and checkout pathways to surface assistance where customers are most engaged. Deployment is client-side through the website front end, operating as an interactive widget available during browsing sessions. Operational coverage focuses on e-commerce and customer service workflows, with the chatbot acting as a first touch for inquiries and routing complex issues to human agents according to configured escalation triggers. Governance was structured around content and conversational updates managed by customer service and marketing stakeholders, with iterative tuning of dialogue scripts and response logic to reflect product changes and seasonal campaigns. An-Go uses Carrot Quest Chatbot as a Chatbots and Conversational AI application to support customer service and online engagement functions.
An-Go CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Bitrix24 Legacy Bitrix24 CRM CRM CRM n/a 2016 2016
Tag Management CRM 2021 2021
An-Go IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Hetzner Legacy Hetzner Application Hosting and Computing Services IaaS n/a 2014 2014
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at An-Go

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by An-Go Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from An-Go IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the An-Go digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD An-Go Technographics
An-Go is a Retail organization based in Russia, with around 82 employees and annual revenues of $9.0 million.
An-Go operates a diverse technology stack with applications such as Carrot Quest Chatbot, Bitrix24 CRM and Hetzner, covering areas like Chatbots and Conversational AI, CRM and Application Hosting and Computing Services.
An-Go has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Carrot Quest, Bitrix24 and Hetzner.
An-Go recently adopted applications including Google Tag Manager in 2021, Cloudflare CDN in 2021 and Carrot Quest Chatbot in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of An-Go’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates An-Go’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete An-Go technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.