San Diego, 92131, CA,
United States
Anchor General Insurance Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Anchor General Insurance Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Anchor General Insurance Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anchor General Insurance Company has purchased the following applications: Duck Creek Claims for Insurance Claims Management in 2020, Microsoft 365 for Collaboration in 2015, Atlassian Jira Service Desk for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anchor General Insurance Company is running and its propensity to invest more and deepen its relationship with Duck Creek Technologies , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anchor General Insurance Company revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anchor General Insurance Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Duck Creek Technologies | Legacy | Duck Creek Claims | Insurance Claims Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Anchor General Insurance Company implemented Duck Creek Claims on Duck Creek OnDemand, deploying Duck Creek Claims as its Insurance Claims Management application via the vendor's SaaS delivery model. The deployment used Duck Creek OnDemand hosting and vendor-managed upgrades, with the application positioned to improve claims intake and customer and agent interactions.
The implementation configured Duck Creek Claims around claims intake and processing workflows, agent and consumer self-service portals, and online payment and documentation capabilities. Anchor General leveraged Duck Creek OnDemand ready-to-run non-standard auto insurance content, plus built-in solutions for motor vehicle records and police report services to accelerate claims configuration and data enrichment.
Operational scope included agent distribution and customer service functions, with online portals enabling users to view policy information, look at bills, process payments, print ID cards, and submit claims. The rollout timeline targeted an accelerated implementation approach of about nine months using OnDemand services, and the deployment footprint planned for concurrent user scaling initially at 3,000 and expanding toward 10,000 by year six as stated in vendor communications.
Governance shifted operational responsibility for application management to the Duck Creek OnDemand model, allowing Anchor General to redirect internal IT resources away from infrastructure and routine upgrades toward strategic initiatives. The deployment explicitly aimed to expand capabilities, improve the customer and agent experience, and enable new distribution and product opportunities such as short-term insurance through enhanced digital channels.
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Insurance Policy Administration | ERP Services and Operations |
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2020 | 2020 |
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Time Tracking and Billing | ERP Services and Operations |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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