Lecanto, 34461-9086, FL,
United States
Andrew Wood Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Andrew Wood and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 19 Andrew Wood employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Andrew Wood has purchased the following applications: Rake Chat for Chatbots and Conversational AI in 2021, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Andrew Wood is running and its propensity to invest more and deepen its relationship with Rake , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Andrew Wood revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Andrew Wood intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rake | Legacy | Rake Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Legendary Marketing integrated Rake Chat on its website, deploying Rake Chat as a web embedded conversational layer under the Chatbots and Conversational AI category. The implementation uses a cloud hosted widget to deliver scripted and adaptive conversational flows for initial client engagement, lead capture, and basic qualification. Deployment scope is the company website for the 19 employee professional services firm, positioning the chatbot as the primary front line engagement channel for marketing and client intake.
Rake Chat is configured to capture contact details and conversation transcripts for follow up, and to surface automated response flows and knowledge retrieval capabilities typical of Chatbots and Conversational AI platforms. Operational ownership is held by the marketing function with client services responsible for follow up, and configuration is performed through the Rake Chat application settings. Integrations are limited to the website embedding, with captured leads routed into the firm s internal follow up processes.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
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Tag Management | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2022 | 2022 |
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