Milan, 20121,
Italy
Anima Holding Technographics
Anima Holding Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Anima Holding and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 319 Anima Holding employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anima Holding has purchased the following applications: TOTVS ERP BCS Sisjuri for ERP Financial in 2014, Microsoft 365 for Collaboration in 2015, Microsoft Dynamics 365 Customer Engagement for Customer Engagement in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anima Holding is running and its propensity to invest more and deepen its relationship with TOTVS , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anima Holding revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anima Holding intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Anima Holding Tech Stack and Enterprise Applications
Anima Holding ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS ERP BCS Sisjuri | ERP Financial | ERP | n/a | 2014 | 2015 |
In 2014, Anima Holding deployed TOTVS ERP BCS Sisjuri as its ERP Financial platform. The deployment was led with a responsible analyst acting as key-user to support implementation and parameterization activities across core financial processes.
Configuration focused on the Datasul-Totvs modules for Billing, Financial and Comptrollership, and Tax Obligations, with the implementation team parameterizing fiscal rules and ledger controls to align with corporate accounting policies. The work included development and integration of new operations and product flows, process improvement activities, and detailed mapping of fiscal parameters to ensure compliance with tax reporting workflows and end-to-end billing to cash and period close sequences.
Operational coverage centered on finance, comptrollership, billing, and tax functions within Anima Holding in Italy, where the key-user role extended into test orchestration, cutover support, and post-go-live stabilization. Governance emphasized process mapping and configuration ownership by finance stakeholders, with the analyst responsible for ongoing support, product integration logic, and refinement of automations within the TOTVS ERP BCS Sisjuri ERP Financial environment.
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ERP Financial | ERP |
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2020 | 2021 |
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Anima Holding Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Anima Holding implemented Microsoft 365 to establish a centralized Collaboration platform across its Banking and Financial Services operations. The deployment reflects an enterprise cloud adoption decision for Microsoft 365, positioning the application as the primary Collaboration layer for corporate communications and document workflows.
The Microsoft 365 implementation includes standard Collaboration capabilities such as cloud email and calendaring, team and chat collaboration, and cloud document libraries and sync, with SharePoint and OneDrive style content management and Microsoft Teams style collaboration implied by the application choice. Microsoft 365 is surfaced on the corporate website, indicating integration points between web channels and the organization wide collaboration environment.
Operational ownership appears aligned to centralized IT for tenant and user management, with the implementation impacting corporate communications, document management, and user productivity functions. Governance emphasis is consistent with Collaboration deployments, focusing on identity driven access, content lifecycle controls, and communication policy enforcement across the Microsoft 365 application.
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Anima Holding CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | CRM | AlfaPeople US | 2017 | 2017 |
In 2017 AlfaPeople US deployed Microsoft Dynamics 365 Customer Engagement at Anima Holding. The engagement delivered the Microsoft Dynamics 365 Customer Service module over about six months to integrate all customer service processes and centralize case intake, tracking and resolution under the Customer Engagement application.
The Microsoft Dynamics 365 Customer Service module was configured to support case management, knowledge management, service routing and operational dashboards, aligning with common Customer Engagement functional workflows. Configuration work included service queues, role based access controls and process driven forms to standardize ticket lifecycles and escalation paths.
AlfaPeople US led a phased rollout across Anima Holding's customer service teams using the Dynamics 365 platform architecture to unify customer records and service workflows. Integrations focused on consolidating customer service processes across channels and internal teams, with implementation scope centered on the customer service organization.
Governance for the deployment established case ownership rules, escalation workflows and service process controls to enforce consistent handling and operational accountability. The engagement positioned Microsoft Dynamics 365 Customer Engagement as the operational backbone for Anima Holding's customer service function.
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Marketing Automation | CRM |
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2021 | 2021 |
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Anima Holding ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Anima Holding PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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Anima Holding IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Anima Holding
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Anima Holding Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||