AlfaPeople US
425 Town Plaza Ave,
Ponte Vedra, 32081, FL,
United States
Ponte Vedra, 32081, FL,
United States
1 855-500-1447
Professional Services
AlfaPeople US
List of Software Implementations where AlfaPeople US is Reseller or System Integrator
AlfaPeople US, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. AlfaPeople US collaboration with software players such as Microsoft empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
AlfaPeople US is a Reseller or SI for the following software solutions:
List of Software Implementations where AlfaPeople US is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
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Anima Holding | Banking and Financial Services | 319 | $38M | Italy | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2017 |
In 2017 AlfaPeople US deployed Microsoft Dynamics 365 Customer Engagement at Anima Holding. The engagement delivered the Microsoft Dynamics 365 Customer Service module over about six months to integrate all customer service processes and centralize case intake, tracking and resolution under the Customer Engagement application.
The Microsoft Dynamics 365 Customer Service module was configured to support case management, knowledge management, service routing and operational dashboards, aligning with common Customer Engagement functional workflows. Configuration work included service queues, role based access controls and process driven forms to standardize ticket lifecycles and escalation paths.
AlfaPeople US led a phased rollout across Anima Holding's customer service teams using the Dynamics 365 platform architecture to unify customer records and service workflows. Integrations focused on consolidating customer service processes across channels and internal teams, with implementation scope centered on the customer service organization.
Governance for the deployment established case ownership rules, escalation workflows and service process controls to enforce consistent handling and operational accountability. The engagement positioned Microsoft Dynamics 365 Customer Engagement as the operational backbone for Anima Holding's customer service function.
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APAS - Associacao Paulista de Supermercados | Professional Services | 200 | $20M | Brazil | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2016 |
In 2016, APAS - Associacao Paulista de Supermercados implemented Microsoft Dynamics 365 Customer Engagement to modernize its CRM and reporting capabilities. The initiative was driven by demand for more dynamic functionalities to improve data analysis and decision making, and was delivered with implementation partner AlfaPeople US.
The Microsoft Dynamics 365 Customer Engagement deployment focused on core Customer Engagement capabilities, including contact and account management, sales and member engagement workflows, and analytics dashboards for decision support. Configuration work emphasized entity modeling, forms and views, business process flows, and automation consistent with Customer Engagement functional patterns.
As part of the program APAS migrated Microsoft Dynamics 4.0 to the 2015 release as an intermediate upgrade to preserve historical data and ensure compatibility. AlfaPeople US executed the data migration, schema alignment and system configuration following Microsoft upgrade and customization practices for the Dynamics family.
Operational scope centered on member services, commercial teams and analytics users within APAS in Brazil, and rollout included staged deployment and configuration governance to control customizations and data quality. Governance measures addressed data consolidation and decision-support reporting, aligning system configuration with business processes for member management and commercial operations.
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Circle K Europe | Retail | 25000 | $4.2B | Norway | Microsoft | Microsoft Power BI | Analytics and BI | 2018 |
In 2018, Circle K Europe deployed Microsoft Power BI in the Analytics and BI category to surface AX Retail back-office data and centralize inventory and sales reporting. AlfaPeople US implemented Microsoft Power BI and integrated it with AX Retail on the back-office side to provide consolidated analytics and reporting systems for planning and procurement stakeholders.
Power BI implementations delivered dashboards and reporting artifacts for inventory visibility, sales reports, Master Planning replenishment outputs, sales promotion and pricing management. The deployment used AX Retail master planning and transactional data surfaced into Microsoft Power BI to decide what needs to be reordered, to create purchase orders, and to coordinate products shipped to the next convention city.
Operational scope focused on back-office functions including inventory control, procurement, pricing, and store sales reporting across Circle K Europe, with governance centered on data mapping from AX Retail to Power BI datasets and distribution of reports to planning and procurement teams. Microsoft Power BI served as the analytics and reporting layer linking AX Retail master planning, promotion and pricing workflows to operational purchasing and logistics activities.
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Retail | 25000 | $4.2B | Norway | Microsoft | Microsoft Dynamics AX | ERP Financial | 2018 |
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Professional Services | 1000 | $155M | United Kingdom | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2019 |
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Professional Services | 1000 | $155M | United Kingdom | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | 2017 |
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Insurance | 180 | $30M | Brazil | Microsoft | Microsoft Dynamics 365 Customer Engagement | Customer Engagement | 2016 |
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Construction and Real Estate | 1500 | $100M | Colombia | Microsoft | Microsoft Dynamics CRM | CRM | 2014 |
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IT Decision Makers and Key Stakeholders at AlfaPeople US
| First Name | Last Name | Title | Function | Department | Phone | |
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General Manager | Manager | Finance | |
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Business Development Manager USA - Digital Transformation | Manager | Sales | |
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Technology Lead for Alfapeople US | Manager | HR | |
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Buyer Intent: Companies Evaluating AlfaPeople US Services
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| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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AlfaPeople US System Integrator / VAR Profile
AlfaPeople US is a system integrator and technology consulting firm headquartered in Ponte Vedra, United States, with approximately 20 employees and annual revenues of $3M.
AlfaPeople US implements and supports enterprise applications across markets such as CRM, Analytics and BI and ERP.
APPS RUN THE WORLD tracks 8 verified AlfaPeople US software implementations across industries and regions, including: Anima Holding where AlfaPeople US implemented Microsoft Dynamics 365 Customer Engagement, APAS - Associacao Paulista de Supermercados where AlfaPeople US implemented Microsoft Dynamics 365 Customer Engagement, and Circle K Europe where AlfaPeople US implemented Microsoft Power BI.
AlfaPeople US has a strategic VAR/SI partnership with Microsoft, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing AlfaPeople US partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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