Antwerp Terminal Services (ATS)
Napelsstraat 79,
Antwerpen, 2000,
Belgium
Antwerpen, 2000,
Belgium
32 3 260 61 11
Transportation
Antwerp Terminal Services (ATS) Technographics
Antwerp Terminal Services (ATS) Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Antwerp Terminal Services (ATS) and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 70 Antwerp Terminal Services (ATS) employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Antwerp Terminal Services (ATS) has purchased the following applications: ServiceNow Performance Analytics for Analytics and BI in 2022, Microsoft 365 for Collaboration in 2019, ServiceNow ITSM for IT Service Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Antwerp Terminal Services (ATS) is running and its propensity to invest more and deepen its relationship with ServiceNow , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Antwerp Terminal Services (ATS) revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Antwerp Terminal Services (ATS) intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Antwerp Terminal Services (ATS) Tech Stack and Enterprise Applications
Antwerp Terminal Services (ATS) Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow Performance Analytics | Analytics and BI | Analytics and BI | n/a | 2022 | 2022 |
In 2022, Antwerp Terminal Services implemented ServiceNow Performance Analytics. The deployment used ServiceNow Performance Analytics within the Analytics and BI category to centralize time-series indicators and reporting for IT workflows.
The implementation concentrated on Performance Analytics for ITSM and SPM, with configuration of indicators, scorecards, dashboard visualizations, and automated data collection from ServiceNow records. Configuration work emphasized breakdowns and trend indicators to support IT service management and Strategic Portfolio Management decisioning.
Integrations were established to enrich analytics, explicitly including security app connectors to XSOAR and Elastic to surface security signals and log-derived metrics into the Performance Analytics pipelines. Operational scope included onboarding new countries and teams onto the ServiceNow platform, extending analytics coverage across ATS IT and portfolio planning functions.
Delivery and governance were driven by a ServiceNow consultant who acted as SCRUM master, supporting development for ITSM and SPM, enabling roadmap definition, and providing end-to-end services from business case and demo through implementation. Governance practices focused on SCRUM-led iterative releases for analytics content and establishing data stewardship and cadence for indicator maintenance.
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Antwerp Terminal Services (ATS) Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Antwerp Terminal Services implemented Microsoft 365 to provide Collaboration capabilities across the company. Antwerp Terminal Services uses Microsoft 365 on their website and the deployment is positioned to support corporate communications and document management as primary business functions.
The implementation leverages Microsoft 365 modules aligned to the Collaboration category, including Exchange Online for email, Microsoft Teams for real time chat and meetings, SharePoint Online for document libraries and intranet pages, OneDrive for single user file sync, and Office desktop and web apps for productivity. Configuration details emphasize native Microsoft 365 identity and access controls, role based permissions for mailboxes and SharePoint sites, and a SharePoint site architecture to reflect operational document workflows.
Operational coverage is company wide across internal departments such as operations, administration, and communications, aligning Collaboration tooling with day to day terminal activities and office processes. Governance is handled through centralized user provisioning and Microsoft 365 administrative controls, with content permission policies and retention settings applied via the platform and visible references to Microsoft 365 on the Antwerp Terminal Services website.
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Antwerp Terminal Services (ATS) ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow ITSM | IT Service Management | ITSM | n/a | 2022 | 2023 |
In 2022, Antwerp Terminal Services implemented ServiceNow ITSM to centralize its IT service operations for the Belgium transportation business. The deployment was scoped to a 70-employee terminal services provider and classified under the IT Service Management category, focusing on standard service management capabilities rather than broad enterprise ERP functions.
ServiceNow ITSM was configured to deliver core IT Service Management workflows, including incident management, problem management, change management, service catalog and request fulfillment, and configuration management practices. Configuration choices emphasized out-of-the-box workflow orchestration and form design, limiting heavy customization to keep ongoing administration lightweight for a small IT organization.
Operational coverage prioritized IT helpdesk and infrastructure support tied to terminal operations, aligning ticketing, request fulfillment and knowledge management with on-site technical staff and operations teams in Antwerp. The implementation provisioned a single ServiceNow ITSM instance for centralized case tracking and process standardization across support and operations functions.
Governance centered on a dedicated ServiceNow Product Owner role established in Jan 2022, who manages the configuration backlog, release prioritization and change governance for the ServiceNow ITSM instance. This Product Owner model created a single point of accountability for continuous refinement of IT Service Management processes and instance configuration at Antwerp Terminal Services.
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Antwerp Terminal Services (ATS) PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Project Portfolio Management | PPM |
|
2022 | 2022 |
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Antwerp Terminal Services (ATS) IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
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|
|
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Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
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|
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Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Antwerp Terminal Services (ATS)
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Antwerp Terminal Services (ATS) Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Antwerp Terminal Services (ATS) IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Antwerp Terminal Services (ATS) digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Antwerp Terminal Services (ATS) Technographics
Antwerp Terminal Services (ATS) is a Transportation organization based in Belgium,
with around 70 employees and annual revenues of $7.0 million.
Antwerp Terminal Services (ATS) operates a diverse technology stack with applications such as
ServiceNow Performance Analytics, Microsoft 365 and ServiceNow ITSM,
covering areas like Analytics and BI, Collaboration and IT Service Management.
Antwerp Terminal Services (ATS) has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ServiceNow and Microsoft.
Antwerp Terminal Services (ATS) recently adopted applications including
ServiceNow Performance Analytics in 2022, ServiceNow ITSM in 2022 and ServiceNow Strategic Portfolio Management (ex ITBM) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Antwerp Terminal Services (ATS)’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Antwerp Terminal Services (ATS)’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Antwerp Terminal Services (ATS) technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.