Portland, 97214, OR,
United States
Anywhere Works Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Anywhere Works and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Anywhere Works employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Anywhere Works has purchased the following applications: Recruitee for Recruiting, Applicant Tracking System in 2024, ChatSupport Live Chat for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Anywhere Works is running and its propensity to invest more and deepen its relationship with Tellent , ChatSupport , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Anywhere Works revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Anywhere Works intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tellent | Legacy | Recruitee | Recruiting, Applicant Tracking System | HCM | n/a | 2024 | 2024 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ChatSupport | Legacy | ChatSupport Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Anywhere Works deployed ChatSupport Live Chat. ChatSupport Live Chat is a Chatbots and Conversational AI application installed on the company's external website to provide real-time conversational touchpoints for clients and prospects.
The deployment was delivered as an embedded web widget and configured to surface a live agent console, visitor context and routing, canned response libraries, transcript capture, and administrative reporting dashboards. Configuration emphasized role based agent queues, business hours routing, and chat handoff workflows to human agents, reflecting standard operational controls for web based conversational tooling. The implementation included analytics instrumentation within the chat platform to generate conversation logs and agent performance views.
Operational ownership sits with client services and web operations teams, with day to day usage by sales and support staff to qualify leads and resolve client inquiries. Governance established chat handling workflows, escalation rules, and a transcript retention policy to align with service operations and compliance requirements. This narrative centers on website delivered customer engagement using ChatSupport Live Chat and the relationship between the application, customer facing functions, and operational governance.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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