Kelowna, V1P 1S5, BC,
Canada
Apex Appliances Canada Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Apex Appliances Canada and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Apex Appliances Canada employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apex Appliances Canada has purchased the following applications: Field Promax for Field Service Management in 2024, Google Workspace (Formerly Google G-Suite) for Collaboration in 2023, WordPress for Web Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apex Appliances Canada is running and its propensity to invest more and deepen its relationship with Field Promax , Google , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apex Appliances Canada revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apex Appliances Canada intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Field Promax | Legacy | Field Promax | Field Service Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Apex Appliances Canada implemented Field Promax as its Field Service Management application. The deployment targeted scheduling, dispatch and invoicing for the companys Toronto appliance repair operations, and moved core scheduling from spreadsheets to Field Promax.
Configuration centered on three functional modules, the scheduling module, the mobile technician app and QuickBooks invoicing integration, aligning with standard Field Service Management workflows. Field Promax was configured to support work order creation, technician dispatching, appointment booking, mobile job updates and digital invoice generation.
Integrations explicitly included QuickBooks for invoicing as noted in the case study, while the mobile technician app was used to surface assigned work orders, capture time on site and attach job photos for operations and finance review. Operational coverage focused on field technicians, dispatch coordinators and the finance invoicing process for the Toronto service site.
Operational governance shifted toward centralized scheduling and dispatch coordination to reduce manual spreadsheet handoffs, and process changes aligned dispatch workflows with invoicing handoffs to finance. According to the vendor write-up, Apex Appliances Canada reportedly cut no-shows by 65% within months after the Field Promax deployment.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2023 | 2023 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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