List of Field Promax Customers
Rochester, 55902, MN,
United States
Since 2010, our global team of researchers has been studying Field Promax customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Field Promax for Field Service Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Field Promax for Field Service Management include: PZ Cussons Australia, a Australia based Consumer Packaged Goods organisation with 450 employees and revenues of $130.0 million, Complete Energy Solutions Canada, a Canada based Construction and Real Estate organisation with 150 employees and revenues of $20.0 million, Sunshine Solar United States, a United States based Construction and Real Estate organisation with 25 employees and revenues of $3.0 million, Apex Appliances Canada, a Canada based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Field Promax, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Field Promax customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Apex Appliances Canada | Professional Services | 10 | $1M | Canada | Field Promax | Field Promax | Field Service Management | 2024 | n/a |
In 2024, Apex Appliances Canada implemented Field Promax as its Field Service Management application. The deployment targeted scheduling, dispatch and invoicing for the companys Toronto appliance repair operations, and moved core scheduling from spreadsheets to Field Promax.
Configuration centered on three functional modules, the scheduling module, the mobile technician app and QuickBooks invoicing integration, aligning with standard Field Service Management workflows. Field Promax was configured to support work order creation, technician dispatching, appointment booking, mobile job updates and digital invoice generation.
Integrations explicitly included QuickBooks for invoicing as noted in the case study, while the mobile technician app was used to surface assigned work orders, capture time on site and attach job photos for operations and finance review. Operational coverage focused on field technicians, dispatch coordinators and the finance invoicing process for the Toronto service site.
Operational governance shifted toward centralized scheduling and dispatch coordination to reduce manual spreadsheet handoffs, and process changes aligned dispatch workflows with invoicing handoffs to finance. According to the vendor write-up, Apex Appliances Canada reportedly cut no-shows by 65% within months after the Field Promax deployment.
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Complete Energy Solutions Canada | Construction and Real Estate | 150 | $20M | Canada | Field Promax | Field Promax | Field Service Management | 2024 | n/a |
In 2024, Complete Energy Solutions Canada implemented Field Promax to support Field Service Management for its CES Plumbing operations in Mississauga. The deployment focused on digitizing work orders, scheduling and dispatch workflows with the explicit objective of reducing paperwork and missed appointments as reported in the vendor case study.
Field Promax was configured to deliver core scheduling and dispatch and work order management capabilities, with standard field service functions such as digital job creation, technician assignment and mobile job status updates for field staff. The implementation emphasized mobile access for technicians and centralized job lifecycle tracking to replace paper-based job packets and manual scheduling routines.
The rollout included an integration with QuickBooks to align invoicing and job costing with back office finance processes, preserving accounting continuity while moving field operations into the application. Operational coverage centered on CES Plumbing in Mississauga and the companys field technicians, with the system used to coordinate dispatch, job execution and work order closure workflows.
Governance changes concentrated on standardizing work order intake, dispatch rules and technician acceptance processes to support consistent scheduling discipline and reduce missed appointments. Outcomes documented by the vendor case study include reduced paperwork and fewer missed appointments, with configuration focused on scheduling and work order management modules in Field Promax for Field Service Management.
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PZ Cussons Australia | Consumer Packaged Goods | 450 | $130M | Australia | Field Promax | Field Promax | Field Service Management | 2020 | n/a |
In 2020, PZ Cussons Australia implemented Field Promax as its Field Service Management application. Field Promax was employed to record trade promotional spend within PZ Cussons Australia and it operated alongside Promax usage in PZ Cussons UK, positioning the application within the group control environment.
The implementation concentrated on transactional capture for trade promotions, field data entry and reporting workflows to support commercial and finance processes, with Field Promax feeding data into the Group reporting landscape. Field Promax was identified by auditors as one of the key IT systems relevant to financial reporting, alongside SAP and Oracle FCCS, and its operational scope covered commercial and finance functions in Australia.
IT specialists were engaged to test controls for SAP, Promax and Oracle FCCS as part of the audit testing program. The auditors assessed remediation of prior year IT findings affecting SAP and concluded ahead of year end that it was not appropriate to rely on IT controls because of weaknesses in SAP access controls.
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Construction and Real Estate | 25 | $3M | United States | Field Promax | Field Promax | Field Service Management | 2024 | n/a |
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