Hartford, 53027, WI,
United States
API Healthcare Technographics
API Healthcare Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by API Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 API Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that API Healthcare has purchased the following applications: Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) for Applicant Tracking System in 2011, LiveChat for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems API Healthcare is running and its propensity to invest more and deepen its relationship with Infinite Computer Solutions , LiveChat, Inc. , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing API Healthcare revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for API Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
API Healthcare Tech Stack and Enterprise Applications
API Healthcare HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infinite Computer Solutions | Legacy | Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) | Applicant Tracking System | HCM | n/a | 2011 | 2011 |
In 2011, API Healthcare implemented Infinite BrassRing ( Formerly IBM Kenexa BrassRing ) as its Applicant Tracking System. The deployment integrated Infinite BrassRing with the company careers site to present job postings and capture candidate applications directly through the website.
Configuration work concentrated on core Applicant Tracking System functionality, including job requisition management, online job posting, candidate sourcing and resume parsing, applicant lifecycle workflows, and interview scheduling. Infinite BrassRing was configured to provide a branded candidate portal and recruiter dashboards to support requisition management and candidate tracking.
The implementation tied public careers pages to the Infinite BrassRing application intake forms, centralizing applicant data and enabling direct resume submission and status updates. Operational coverage focused on HR and talent acquisition functions within API Healthcare in the United States, standardizing candidate records and requisition workflows.
Governance elements included role based access controls for recruiters and hiring managers, approval routing for requisitions, and workflow rules for candidate disposition and compliance recordkeeping. The project emphasized aligning recruiting processes and hiring manager approvals, with auditing and reporting capabilities provided by Infinite BrassRing to support hiring governance.
|
API Healthcare AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, API Healthcare deployed LiveChat on its website. The implementation uses LiveChat within the Chatbots and Conversational AI category to enable real time web chat for customer engagement and digital inquiry handling.
Configuration centered on embedding the LiveChat web chat widget and provisioning agent console access, leveraging common Chatbots and Conversational AI capabilities such as canned responses, chat routing to support queues, transcript logging and site analytics. Operational ownership is aligned to customer support and sales functions, with governance focused on chat configuration, agent access controls and transcript retention policies to manage conversational workflows and ongoing configuration changes.
|
API Healthcare Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, API Healthcare implemented Cisco Webex Meetings for Audio Video and Web Conferencing on its public website. Cisco Webex Meetings is exposed via website join flows to enable browser based conferencing and external facing sessions while provisioning scheduled meeting links and meeting registration workflows. The implementation aligns with standard category functionality, providing browser based video, screen sharing, and session recording to support client meetings and remote collaboration for the Professional Services organization.
Deployment and administration are managed centrally by IT at API Healthcare, with controls at the application level for user access, host privileges, and meeting moderation configured to govern external facing sessions. Operational coverage focuses on customer engagement and professional services delivery across the company's United States operations, using Cisco Webex Meetings to standardize virtual client interactions and remote consulting workflows. This record restates Cisco Webex Meetings as the chosen Audio Video and Web Conferencing solution embedded into API Healthcare's website to provide consistent, browser accessible conferencing for client and partner interactions.
|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
API Healthcare Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
API Healthcare CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
Account Based Marketing | CRM |
|
2023 | 2023 |
|
|
|
|
|
CRM | CRM |
|
2008 | 2008 |
|
|
|
|
|
CRM | CRM |
|
2020 | 2020 |
|
|
|
|
|
Customer Experience | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2020 | 2020 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
API Healthcare PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
API Healthcare IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
API Healthcare CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at API Healthcare
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| CMO | CXO | Finance | ||||
| Vice President of Sales Development | VP | Sales | ||||
| Director of Finance | Director | Finance |
Apps Being Evaluated by API Healthcare Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||