Seri Kembangan, 43300,
Malaysia
Apical Scientific Technographics
Apical Scientific Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Apical Scientific and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Apical Scientific employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Apical Scientific has purchased the following applications: REVE Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2017, Zendesk Service for Customer Support in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Apical Scientific is running and its propensity to invest more and deepen its relationship with REVE Chat , Microsoft , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Apical Scientific revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Apical Scientific intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Apical Scientific Tech Stack and Enterprise Applications
Apical Scientific AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| REVE Chat | Legacy | REVE Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Apical Scientific implemented REVE Chat on its corporate website to provide conversational customer engagement and web based lead capture. The REVE Chat deployment appears as a web embedded chat widget delivering Chatbots and Conversational AI capabilities, including automated conversational flows, canned responses and live agent handoff for inbound website inquiries. The implementation centers on front end session orchestration and chat transcript capture, with the REVE Chat application managing visitor interactions and scripted response libraries.
Operationally the deployment covers the public-facing site and is administered by Apical Scientific staff responsible for customer engagement and web operations, with conversational workflows configured in the REVE Chat administration interface. Governance emphasizes standardized session handling rules and response templates to align sales and support touch points, while chat transcripts are retained to support follow up and handoff. The record links Apical Scientific REVE Chat Chatbots and Conversational AI to website engagement, customer support intake and lead capture business functions.
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Apical Scientific Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
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Apical Scientific CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2023 | 2023 |
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Tag Management | CRM |
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2022 | 2022 |
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Apical Scientific IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Apical Scientific
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Apical Scientific Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||