APM Terminals
Turfmarkt 107 (5th Floor),
The Hague, 2511 DP,
Netherlands
The Hague, 2511 DP,
Netherlands
31 70 304 3100
Transportation
APM Terminals Technographics
APM Terminals Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by APM Terminals and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22000 APM Terminals employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that APM Terminals has purchased the following applications: Stripe Payments for Payment Processing in 2021, Rapidsoft HRMS for Core HR in 2020, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems APM Terminals is running and its propensity to invest more and deepen its relationship with Stripe , Rapidsoft Technologies , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing APM Terminals revenues, which have grown to $4.13 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for APM Terminals intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
APM Terminals Tech Stack and Enterprise Applications
APM Terminals ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, APM Terminals implemented Stripe Payments on their website. Stripe Payments is being used as a Payment Processing solution to manage customer-facing online payment flows on the company website.
The implementation models standard Payment Processing architecture with client-side payment collection and tokenization paired with server-side API orchestration for charge creation and status handling. Functional capabilities deployed include card and digital wallet acceptance, secure tokenization to reduce PCI scope, hosted checkout or embedded form handling to centralize the payment experience, and webhook-driven event notifications to support downstream payment status workflows.
Operational coverage is concentrated on public website payment flows and customer-facing transaction handling. Governance is structured around payment operations and IT security, with webhook monitoring and event handling used to support reconciliation, dispute handling, and operational monitoring of online payments using Stripe Payments.
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APM Terminals HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rapidsoft Technologies | Legacy | Rapidsoft HRMS | Core HR | HCM | n/a | 2020 | 2021 |
APM Terminals implemented Rapidsoft HRMS in 2020 as a Core HR deployment focused on workforce and payroll process automation for its India operations. The vendor's logistics ERP page lists APM India among client logos and advertises HR and payroll capabilities, which supports the placement of Rapidsoft HRMS for APM Terminals in India under the Core HR category.
The Rapidsoft HRMS implementation concentrated on Core HR functionality and payroll capabilities as advertised by the vendor, including employee master data management, payroll processing, time and attendance and leave administration, and HR workflow automation consistent with Core HR system patterns. Rapidsoft HRMS was applied as the HR and payroll module within Rapidsoft Technologies' broader logistics ERP context for APM India, indicating a configuration that aligns HRIS data with operational workforce management needs.
Operational coverage targeted HR and payroll business functions for APM Terminals India, with the application positioned to support HR record keeping, payroll runs, statutory reporting flows common to payroll modules, and automated HR workflows. Governance and rollout details are not documented on the source page, the implementation signal is derived from vendor product positioning and the client logo placement on Rapidsoft Technologies' logistics ERP product information.
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Workforce Management | HCM |
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2015 | 2015 |
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APM Terminals Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, APM Terminals deployed Zoom as part of its Audio Video and Web Conferencing capability, embedding Zoom on its public website to surface live audiovisual sessions. The deployment surfaces browser-based meeting join and webinar access directly from the site to support external and remote interactions.
The Zoom implementation leverages the application’s web client to provide core conferencing functions, including real-time audio and video, screen sharing, and recording, supporting both scheduled and ad hoc sessions accessible without a local client. These functional modules align with Audio Video and Web Conferencing category workflows for meetings, webinars, and participant moderation.
Operationally the use of Zoom on the website places the application within APM Terminals’ digital engagement layer, supporting external stakeholder communications and remote collaboration across operations and corporate functions. Governance considerations for the website-embedded Zoom instance focus on site-level provisioning, access control, session moderation, and browser compatibility to ensure secure, consistent conferencing experiences.
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Collaboration | Collaboration |
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2015 | 2015 |
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APM Terminals Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2014 | 2014 |
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APM Terminals SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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Supply Chain Management | SCM |
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2020 | 2020 |
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APM Terminals CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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APM Terminals ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2021 | 2021 |
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APM Terminals IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at APM Terminals
| First Name | Last Name | Title | Function | Department | Phone | |
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Global Head of Human Resources | Director | HR | |
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Chief Financial Officer | CXO | Finance | |
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Chief Operating Officer | CXO | Finance | |
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HR Director (Europe and HUB Portfolio) | Director | HR | |
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Head of Human Resources | Director | HR | |
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Director - Head of IT Operations | Director | IT | |
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Apps Being Evaluated by APM Terminals Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from APM Terminals IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the APM Terminals digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD APM Terminals Technographics
APM Terminals is a Transportation organization based in Netherlands,
with around 22000 employees and annual revenues of $4.13 billion.
APM Terminals operates a diverse technology stack with applications such as
Stripe Payments, Rapidsoft HRMS and Zoom,
covering areas like Payment Processing, Core HR and Audio Video and Web Conferencing.
APM Terminals has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Rapidsoft Technologies and Zoom Video Communications.
APM Terminals recently adopted applications including
Stripe Payments in 2021, Salesforce Sales Cloud in 2021 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of APM Terminals’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates APM Terminals’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete APM Terminals technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.