Harrisburg, 17011, PA,
United States
Appalachian Organics Technographics
Appalachian Organics Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Appalachian Organics and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Appalachian Organics employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Appalachian Organics has purchased the following applications: Apple Pay for Payment Processing in 2019, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Appalachian Organics is running and its propensity to invest more and deepen its relationship with Apple , Amazon Web Services (AWS) , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Appalachian Organics revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Appalachian Organics intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Appalachian Organics Tech Stack and Enterprise Applications
Appalachian Organics ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Appalachian Organics implemented Apple Pay on its website. Appalachian Organics adopted Apple Pay as a Payment Processing solution to enable online checkout and payment acceptance for its ecommerce operations in the United States.
The implementation focused on web storefront integration, embedding the Apple Pay button in the checkout flow and configuring the client side Apple Pay JavaScript integration to collect device level authorization. Apple Pay was configured to deliver tokenized payment credentials, with the site accepting payment tokens server side for forwarding to the merchant payment processor, enabling biometric authentication and card tokenization at the device level.
Operational coverage centered on the ecommerce checkout and order capture workflows, affecting online sales and payment acceptance for the retail business. Governance activity emphasized updating payment acceptance procedures, modifying the checkout user interface to surface Apple Pay, and implementing server side token handling and payment authorization workflows to align with the new Payment Processing capability.
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Payment Processing | ERP |
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2020 | 2020 |
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Appalachian Organics AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Appalachian Organics deployed Freshdesk Messaging (Formerly Freshchat) on its website to provide conversational customer support. Appalachian Organics implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI application to handle real-time customer inquiries tied to its online retail presence, embedding the Freshdesk Messaging web widget into site pages and routing conversations to a cloud-hosted messaging backend managed by the vendor.
The implementation focused on core Chatbots and Conversational AI capabilities, including an embedded web messaging widget, automated bot flows for common FAQs and lead capture, canned responses, agent handoff and persistent conversation history. Operational ownership was scoped to customer support and online sales functions within the small retail team, with a compact internal admin footprint maintaining bot scripts, message templates and routing rules to support a messaging-first support workflow on the company website.
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Appalachian Organics Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, Appalachian Organics implemented Google Workspace (Formerly Google G-Suite) for Collaboration to centralize corporate email and document workflows across the organization. The deployment supplies company-branded email addresses hosted on the aporganics.com domain and delivers core collaboration services to all employees. Google Workspace (Formerly Google G-Suite) supports business functions including internal communications, document creation and sharing, calendaring, and file storage.
Configuration includes Gmail for email routing, Google Drive for shared storage, Google Docs and Sheets for document collaboration, Google Calendar for scheduling, and the Google Workspace Admin console for account and domain management. The implementation is linked to the company website domain, aligning DNS and email routing to aporganics.com to provide consistent address management for customer contact and administrative workflows. This setup follows a compact deployment footprint appropriate to a ten person retail organization, where the platform functions as the primary collaboration backbone.
Operational governance is executed through the Admin console with centralized user provisioning, role based access controls, and platform native security settings typical of Collaboration deployments. The arrangement covers all employees in the United States and consolidates internal communication, file sharing, and scheduling into a single cloud platform.
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Appalachian Organics eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Shipping Management | eCommerce |
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2019 | 2019 |
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Appalachian Organics CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2017 | 2017 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2020 | 2020 |
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Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Appalachian Organics IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Appalachian Organics
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Appalachian Organics Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||