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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Appalachian Organics Tech Stack and Enterprise Applications

Appalachian Organics ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP n/a 2019 2019
In 2019, Appalachian Organics implemented Apple Pay on its website. Appalachian Organics adopted Apple Pay as a Payment Processing solution to enable online checkout and payment acceptance for its ecommerce operations in the United States. The implementation focused on web storefront integration, embedding the Apple Pay button in the checkout flow and configuring the client side Apple Pay JavaScript integration to collect device level authorization. Apple Pay was configured to deliver tokenized payment credentials, with the site accepting payment tokens server side for forwarding to the merchant payment processor, enabling biometric authentication and card tokenization at the device level. Operational coverage centered on the ecommerce checkout and order capture workflows, affecting online sales and payment acceptance for the retail business. Governance activity emphasized updating payment acceptance procedures, modifying the checkout user interface to surface Apple Pay, and implementing server side token handling and payment authorization workflows to align with the new Payment Processing capability.
Payment Processing ERP 2020 2020
Appalachian Organics AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Appalachian Organics deployed Freshdesk Messaging (Formerly Freshchat) on its website to provide conversational customer support. Appalachian Organics implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI application to handle real-time customer inquiries tied to its online retail presence, embedding the Freshdesk Messaging web widget into site pages and routing conversations to a cloud-hosted messaging backend managed by the vendor. The implementation focused on core Chatbots and Conversational AI capabilities, including an embedded web messaging widget, automated bot flows for common FAQs and lead capture, canned responses, agent handoff and persistent conversation history. Operational ownership was scoped to customer support and online sales functions within the small retail team, with a compact internal admin footprint maintaining bot scripts, message templates and routing rules to support a messaging-first support workflow on the company website.
Appalachian Organics Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
In 2014, Appalachian Organics implemented Google Workspace (Formerly Google G-Suite) for Collaboration to centralize corporate email and document workflows across the organization. The deployment supplies company-branded email addresses hosted on the aporganics.com domain and delivers core collaboration services to all employees. Google Workspace (Formerly Google G-Suite) supports business functions including internal communications, document creation and sharing, calendaring, and file storage. Configuration includes Gmail for email routing, Google Drive for shared storage, Google Docs and Sheets for document collaboration, Google Calendar for scheduling, and the Google Workspace Admin console for account and domain management. The implementation is linked to the company website domain, aligning DNS and email routing to aporganics.com to provide consistent address management for customer contact and administrative workflows. This setup follows a compact deployment footprint appropriate to a ten person retail organization, where the platform functions as the primary collaboration backbone. Operational governance is executed through the Admin console with centralized user provisioning, role based access controls, and platform native security settings typical of Collaboration deployments. The arrangement covers all employees in the United States and consolidates internal communication, file sharing, and scheduling into a single cloud platform.
Appalachian Organics eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2019 2019
Personalization and Product Recommendations eCommerce 2021 2021
Shipping Management eCommerce 2019 2019
Appalachian Organics CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2017 2017
Customer Data Platform CRM 2020 2020
Customer Loyalty CRM 2020 2020
Customer Loyalty CRM 2021 2021
Customer Support CRM 2021 2021
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2020 2020
Appalachian Organics IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2013 2013

IT Decision Makers and Key Stakeholders at Appalachian Organics

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Appalachian Organics Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Appalachian Organics IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Appalachian Organics digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Appalachian Organics Technographics
Appalachian Organics is a Retail organization based in United States, with around 10 employees and annual revenues of $3.0 million.
Appalachian Organics operates a diverse technology stack with applications such as Apple Pay, Freshdesk Messaging (Formerly Freshchat) and Google Workspace (Formerly Google G-Suite), covering areas like Payment Processing, Chatbots and Conversational AI and Collaboration.
Appalachian Organics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Freshworks and Google.
Appalachian Organics recently adopted applications including AddShoppers Minty in 2021, LoyaltyLion Platform in 2021 and Gorgias in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Appalachian Organics’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Appalachian Organics’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Appalachian Organics technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.