Applied Research Associates
4300 San Mateo Blvd. NE, Suite A-220,
Albuquerque, 87110, NM,
United States
Albuquerque, 87110, NM,
United States
1 505-881-8074
Professional Services
Applied Research Associates Technographics
Applied Research Associates Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Applied Research Associates and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2800 Applied Research Associates employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Applied Research Associates has purchased the following applications: Deltek CostPoint for ERP Financial in 2020, SAP Concur Travel for Travel Management in 2016, Hubspot Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Applied Research Associates is running and its propensity to invest more and deepen its relationship with Deltek , SAP , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Applied Research Associates revenues, which have grown to $700.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Applied Research Associates intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Applied Research Associates Tech Stack and Enterprise Applications
Applied Research Associates ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deltek | Legacy | Deltek CostPoint | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Applied Research Associates implemented Deltek CostPoint as its ERP Financial system. The deployment sits within ARA's Corporate Accounting organization based in Albuquerque, NM, and the implementation explicitly supports Accounts Payable operations and month-end financial posting workflows used across multiple company entities.
Deltek CostPoint was configured to handle core accounts payable capabilities, including entry of corporate Accounts Payable vouchers, processing end of month transactions, and running weekly accounts payable check runs for multiple companies. The implementation also supports processing of Concur expense reports for travel and employee reimbursements and management of company purchase card activity, reflecting a focus on voucher capture, payment execution, and general ledger reconciliation workflows.
The environment is integrated with Concur Travel and Expense for expense report ingestion, and leverages Cognos reporting for financial and operational reporting. Operational tooling and user workflows reference SharePoint for documentation, Adobe Acrobat Pro for document handling, and Microsoft Office products for day to day reconciliation and communication, supporting help desk troubleshooting and ticket-driven support for internal clients.
Governance and process controls were emphasized through role requirements and operational responsibilities, including audit support, maintenance of divisional checking account reconciliations to the general ledger, and adherence to government contracting requirements such as Federal Acquisition Regulations. The Accounts Payable Administrator role, posted with hybrid work possible, reflects ongoing system and process improvement activities, user-level troubleshooting, and routine controls for AP processing within Deltek CostPoint.
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Expense Management | ERP |
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2016 | 2016 |
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Applied Research Associates ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Applied Research Associates implemented SAP Concur Travel as its Travel Management application to centralize employee travel booking and expense reporting. SAP Concur Travel was established as the primary travel and expense platform, supporting policy enforcement, expense report capture, and approval workflows across the corporate finance organization.
The implementation focused on core Travel Management capabilities, including travel and expense report submission for employee reimbursements, company purchase card activity tracking, and audit trail support for compliance reviews. Functional coverage extended to voucher review and coding activities performed by Accounts Payable staff, and to end of month voucher entry processes that link expense data to financial records.
Operationally the SAP Concur Travel environment was connected to the company accounting stack, with expense output and voucher information routed into Deltek Costpoint for accounts payable voucher entry and general ledger reconciliation, and reporting functions supported through Cognos. Day to day usage spanned Applied Research Associates Corporate Accounting and Accounts Payable teams, with processes covering weekly check runs for multiple companies and maintenance of divisional checking account reconciliations.
Governance and process changes centered on the Accounts Payable Administrator role, which handled accuracy reviews against company policy, troubleshooting and help desk ticket response, reconciliation to the general ledger, and audit support while participating in system and process improvement initiatives. SAP Concur Travel supported these governance workflows by providing standardized expense documentation, policy controls, and approval routing that aligned travel and expense processing with the company accounts payable operating model.
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Applied Research Associates AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Applied Research Associates deployed HubSpot Live Chat on its public website. HubSpot Live Chat is a Chatbots and Conversational AI application that provides an embedded conversational widget for real-time visitor engagement and contact capture.
The implementation leverages the HubSpot Live Chat widget to surface web conversations into centralized conversation tools and shared inbox workflows used by marketing and customer-facing teams, drawing on common capabilities of the platform such as automated greetings, canned responses, and lead capture. Operational governance emphasizes web inquiry triage and standardized conversational flows, enabling scripted routing and consistent handling of inbound site contacts across sales and support functions.
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Applied Research Associates Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2022 | 2022 |
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Applied Research Associates CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Applied Research Associates PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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Product Lifecycle Management | PLM and Engineering |
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2024 | 2024 |
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Applied Research Associates IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Applied Research Associates CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Applied Research Associates
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Applied Research Associates Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Applied Research Associates IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Applied Research Associates digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Applied Research Associates Technographics
Applied Research Associates is a Professional Services organization based in United States,
with around 2800 employees and annual revenues of $700.0 million.
Applied Research Associates operates a diverse technology stack with applications such as
Deltek CostPoint, SAP Concur Travel and Hubspot Live Chat,
covering areas like ERP Financial, Travel Management and Chatbots and Conversational AI.
Applied Research Associates has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Deltek, SAP and HubSpot.
Applied Research Associates recently adopted applications including
Siemens NX in 2024, Hubspot Live Chat in 2022 and Cisco Webex Meetings in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Applied Research Associates’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Applied Research Associates’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Applied Research Associates technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.