Appzone
3B Ironbar Street , Lekki Phase 1,
Lekki, 1000001,
Nigeria
Lekki, 1000001,
Nigeria
234 816 461 1553
Professional Services
Appzone Technographics
Appzone Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Appzone and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Appzone employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Appzone has purchased the following applications: Microsoft 365 for Collaboration in 2018, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Appzone is running and its propensity to invest more and deepen its relationship with Microsoft , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Appzone revenues, which have grown to $19.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Appzone intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Appzone Tech Stack and Enterprise Applications
Appzone Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Appzone implemented Microsoft 365 to establish an enterprise Collaboration platform. Appzone is a Nigerian professional services firm of about 200 employees and 19000000 in revenue, and Microsoft 365 was adopted to consolidate productivity and communication capabilities organization wide.
The Microsoft 365 deployment used standard Collaboration components such as Exchange Online for corporate email, SharePoint and OneDrive for document management and file synchronization, Microsoft Teams for real time chat and meetings, and the Office suite for desktop and web based productivity. Configuration emphasized document collaboration, team channels, calendaring, and web based content editing aligned with the Collaboration category. The company website references Microsoft 365, indicating tenant level usage and public facing provisioning for contact and access workflows.
Operational scope covered core business functions that rely on internal communications and client facing collaboration, with the platform serving as the primary collaboration layer across departments. The rollout included governance and workflow alignment to corporate collaboration policies, addressing user provisioning, access controls, and content sharing practices. Appzone Microsoft 365 Collaboration functions as the central platform for business communications and document lifecycle management.
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Collaboration | Collaboration |
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2022 | 2022 |
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Appzone CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022 Appzone implemented Salesforce Sales Cloud as the primary CRM layer, deploying the application to support Sales Automation,CRM,Sales Engagement processes across its Nigerian professional services operations. The implementation is live on the company website so that Salesforce Sales Cloud captures inbound interest and routes leads directly into the CRM intake workflow.
The deployment focuses on standard Sales Cloud capabilities, including lead capture and qualification, account and contact management, opportunity and pipeline tracking, and sales engagement sequences. Configuration work emphasized record types, page layouts, and automation rules to reflect Appzone sales stages and to enforce consistent qualification criteria.
Integration work centers on embedding web-to-lead functionality on Appzone’s website to funnel inbound leads into Salesforce Sales Cloud, with routing rules directing records to sales and marketing users. Operational coverage is primarily Sales and Marketing teams within the Nigeria organization, with a centralized Salesforce org model used to manage user permissions and shared data models.
Governance for the implementation includes defined CRM administration ownership, role based access controls, and formalized lead assignment and escalation workflows to standardize selling processes. The narrative reflects an implementation aligned to Sales Automation,CRM,Sales Engagement objectives, emphasizing configuration and workflow orchestration without presuming specific performance outcomes.
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Tag Management | CRM |
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2021 | 2021 |
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Appzone ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Appzone deployed Atlassian Jira Service Desk as its IT Service Management platform and exposed the Atlassian Jira Service Desk customer portal on its public website for inbound support requests. Appzone using Atlassian Jira Service Desk for IT Service Management aligns the application with customer facing incident intake and internal ticketing processes.
Configuration centered on standard ITSM modules including request management, incident management, a service catalog, SLA rules, automated routing and custom workflows. Administrators implemented request types and form fields to capture business context and configured automation rules to triage and escalate tickets within the Atlassian Jira Service Desk environment.
Operational coverage targeted IT operations and customer support teams within Appzone’s Nigeria organization, with the portal serving external customers and internal users. The implementation was structured to connect the public portal experience to internal queues and support groups, supporting cross functional resolution workflows and handoffs between technical and client servicing teams.
Governance emphasized role based access, defined ticket lifecycle states, and formalized triage and escalation procedures to standardize response handling in Atlassian Jira Service Desk. The rollout established service catalog ownership and workflow change controls to maintain consistency across support agents and business functions.
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Appzone IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Network Data Intelligence | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Appzone
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Appzone Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Appzone IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Appzone digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Appzone Technographics
Appzone is a Professional Services organization based in Nigeria,
with around 200 employees and annual revenues of $19.0 million.
Appzone operates a diverse technology stack with applications such as
Microsoft 365, Salesforce Sales Cloud and Atlassian Jira Service Desk,
covering areas like Collaboration, Sales Automation, CRM, Sales Engagement and IT Service Management.
Appzone has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Salesforce and Atlassian.
Appzone recently adopted applications including
SolarWinds Network Performance Monitor in 2023, Slack Connect in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Appzone’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Appzone’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Appzone technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.