Minsk, 220095,
Belarus
Aqua Minsk Belarus Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aqua Minsk Belarus and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Aqua Minsk Belarus employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aqua Minsk Belarus has purchased the following applications: JivoChat for Chatbots and Conversational AI in 2019, Universe Soft CRM for CRM in 2025, OVHcloud for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aqua Minsk Belarus is running and its propensity to invest more and deepen its relationship with JivoChat , Universe Soft , Bitrix24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aqua Minsk Belarus revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aqua Minsk Belarus intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JivoChat | Legacy | JivoChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Universe Soft | Legacy | Universe Soft CRM | CRM | CRM | Universe-Soft | 2025 | 2025 |
In 2025, Aqua Minsk Belarus implemented Universe Soft CRM at the FOK “Mandarin”, part of the Аква Минск leisure and sports complex. The CRM, in the CRM category, was deployed by Universe-Soft with dealer Мерсис Групп and integrated with SKUD access and control systems to centralize client data and accelerate visitor processing as described on the vendor site.
The implementation configured Universe Soft CRM to manage centralized client profiles, membership and booking workflows, front-desk transaction processing, and visit validation tied to access events. Configuration work emphasized real-time check-in automation and event logging so front-line staff can authorize entry and update membership status through the same application.
Integrations focused on SKUD access and control systems, creating a data flow from turnstiles and access controllers into Universe Soft CRM. Operational coverage was scoped to the FOK “Mandarin” sports and water complex, and the system was used by departments including reception, security, membership sales, and customer service to coordinate visitor intake and membership verification.
Governance and rollout were executed by Universe-Soft together with dealer Мерсис Групп, aligning operational processes to the centralized client repository and establishing standard operating procedures for visitor processing and access control events. The project delivered centralized client data and faster visitor processing as stated by the vendor, improving operational coordination across the complex.
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CRM | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OVHcloud | Legacy | OVHcloud | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
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Content Delivery Network | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Domain Name System (DNS) | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Security (AppSec) | CyberSecurity |
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2023 | 2023 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2023 | 2023 |
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