Natal, 59090-100,
Brazil
Aquaria Natal Hotel Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Aquaria Natal Hotel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Aquaria Natal Hotel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Aquaria Natal Hotel has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2020, Shiji Reviewpro Reputation for Customer Experience in 2020, Imunify360 for Web Application Firewalls (WAF) in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Aquaria Natal Hotel is running and its propensity to invest more and deepen its relationship with Tawk.to , Shiji Group , CloudLinux or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Aquaria Natal Hotel revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Aquaria Natal Hotel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shiji Group | Legacy | Shiji Reviewpro Reputation | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, Aquaria Natal Hotel deployed Shiji Reviewpro Reputation to arrest a rapid collapse in occupancy and to refocus operations on guest experience. The Ponta Negra Brazil property saw occupancy fall from 95% to 15% in March 2020 and laid off over 45% of employees by December 2020, creating an imperative to use reputation management as an operational lever.
Shiji Reviewpro Reputation served as the daily operational hub for reputation management, delivering guest feedback analytics, aggregated review scoring, and KPI dashboards typical of Customer Experience platforms. The deployment aligned to the hotel's Customer Experience strategy and was used to set measurable KPIs, monitor satisfaction trends, and formalize service recovery and continuous improvement workflows.
Operational changes emphasized front desk, housekeeping, and guest services while instituting employee programs and clearer governance around expectations to improve service delivery. Using Shiji Reviewpro Reputation alongside those process changes, Aquaria Natal Hotel moved from #59 to #1 on TripAdvisor, increased ADR by 55 percent versus 2019, and rehired 32 percent of the employees who had been laid off.
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CloudLinux | Legacy | Imunify360 | Web Application Firewalls (WAF) | CyberSecurity | n/a | 2023 | 2023 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||