ARA Group Limited
10 Bridge Rd,
Stanmore, 2048, NSW,
Australia
Stanmore, 2048, NSW,
Australia
61 1300 233 305
Manufacturing
ARA Group Limited Technographics
ARA Group Limited Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by ARA Group Limited and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 ARA Group Limited employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that ARA Group Limited has purchased the following applications: ADP Payroll for Payroll in 2014, Hubspot Live Chat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems ARA Group Limited is running and its propensity to invest more and deepen its relationship with ADP , HubSpot , Chatbase or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing ARA Group Limited revenues, which have grown to $621.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for ARA Group Limited intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ARA Group Limited Tech Stack and Enterprise Applications
ARA Group Limited HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Ascender Preceda Payroll | ADP Payroll | Payroll | HCM | n/a | 2014 | 2014 |
In 2014, ARA Group Limited implemented ADP Payroll, replacing Ascender Preceda Payroll to consolidate payroll across its network. ADP Payroll was adopted to support the group structure of over 30 companies and approximately 2,500 employees across seven divisions. The implementation targeted Payroll as the core category for centralized pay processing and statutory compliance.
The deployment configured core payroll processing, pay run scheduling, tax withholding and reporting, and executive payroll handling for the group's 60 managers. Functional configuration included multi entity payroll calendars, statutory reporting feeds to support payroll tax reconciliation across Australian states, and standardized payroll reporting to support monthly management consolidation. Automation of pay calculations and leave accruals was aligned with the group's finance control requirements.
ADP Payroll was integrated with ARA Group's financial consolidation and bank administration processes to streamline payroll posting and bank payments, and to support treasury oversight of more than 50 bank accounts. Operational coverage spanned HR, payroll operations and finance across the group's divisions in Australia and overseas, providing consolidated payroll data for statutory returns such as FBT and GST BAS. The relationship between ADP Payroll and the finance function supported monthly management reporting and the annual group payroll tax reconciliation.
Governance responsibility rested with the Group Financial Controller and finance teams who centralized payroll controls, approval workflows and statutory reporting procedures across the 30 plus legal entities. Rollout emphasized standardization of payroll workflows, reconciliation checkpoints and documentation to feed the group consolidation process. ADP Payroll provided the institutional payroll backbone for ARA Group Limited Payroll operations within finance and HR.
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ARA Group Limited AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, ARA Group Limited implemented Hubspot Live Chat in the Chatbots and Conversational AI category. The implementation installed HubSpot Conversations as a live chat channel on the public website to capture inbound customer inquiries and site visitor interactions.
Configuration focused on the Hubspot Live Chat widget and a shared conversational inbox, with contact capture, templated responses and routing logic configured to surface conversations to internal teams. The deployment used HubSpot Conversations capabilities to persist chat transcripts and create contact records so conversational context is retained for follow up.
Operational scope covered web-led customer engagement supporting service, sales and marketing workflows, with agents operating from the conversational inbox to triage and hand off conversations. Governance incorporated role based access to conversations and standardized handling processes to align chat routing with existing support and sales workflows.
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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ARA Group Limited Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, ARA Group Limited implemented Microsoft 365 as its primary Collaboration platform. The deployment surfaced Office 365 Mail on the corporate website and aimed to consolidate core collaboration services for the 2500-employee manufacturing organization in Australia.
Microsoft 365 was configured to provide enterprise email provisioning, browser-based mail access referenced on the website, document collaboration and file sync capabilities consistent with the Collaboration category, and productivity applications for knowledge workers. Implementation work included tenant-level configuration, user account provisioning and role-based access controls to align platform entitlements with corporate IT and business functions such as engineering, operations, finance and sales.
Operational coverage included corporate offices and manufacturing sites in Australia, with IT governance organized around centralized administration, mail policy enforcement and phased user onboarding. The rollout emphasized standard collaboration workflows, intranet and shared document libraries for cross-functional teams, and web-accessible corporate mail as the public-facing touchpoint.
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ARA Group Limited Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Contract Lifecycle Management | Content Management |
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2023 | 2024 |
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ARA Group Limited CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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ARA Group Limited CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at ARA Group Limited
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Compliance & People Manager Australia & New Zealand - ARA Security Services | Manager | HR | |
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ARA Group Executive Chair and Managing Director | Director | Operations | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by ARA Group Limited Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from ARA Group Limited IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the ARA Group Limited digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD ARA Group Limited Technographics
ARA Group Limited is a Manufacturing organization based in Australia,
with around 2500 employees and annual revenues of $621.0 million.
ARA Group Limited operates a diverse technology stack with applications such as
ADP Payroll, Hubspot Live Chat and Microsoft 365,
covering areas like Payroll, Chatbots and Conversational AI and Collaboration.
ARA Group Limited has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, HubSpot and Microsoft.
ARA Group Limited recently adopted applications including
Chatbase in 2023, TEAM TemplaCMS in 2023 and Hubspot Live Chat in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of ARA Group Limited’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates ARA Group Limited’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete ARA Group Limited technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.