Toluca, 50233, CP,
Mexico
Arabela S.A. de C.V. Technographics
Arabela S.A. de C.V. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arabela S.A. de C.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Arabela S.A. de C.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arabela S.A. de C.V. has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2008, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Mobiltel Cloud Contact Center for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arabela S.A. de C.V. is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arabela S.A. de C.V. revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arabela S.A. de C.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arabela S.A. de C.V. Tech Stack and Enterprise Applications
Arabela S.A. de C.V. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP | n/a | 2008 | 2009 |
In 2008, Arabela S.A. de C.V. implemented Microsoft Dynamics AX. The Microsoft Dynamics AX ERP Financial deployment was executed across the company’s Mexico operations and branch offices in Central America, with primary focus on finance, logistics and supply chain business functions.
The implementation delivered core ERP Financial capabilities, aligning accounts, general ledger and financial management workflows with logistics and supply chain processes. Inventory control, warehouse and procurement workflows were configured to support end to end order and replenishment flows consistent with ERP Financial functional patterns. The company also implemented the HR and payroll system FORTIA, operating in parallel to ensure payroll and human resources processes were addressed alongside ERP operations.
A centralized Microsoft Dynamics AX instance was provisioned to serve the Mexico headquarters and regional branch offices in Central America, providing a unified application footprint for finance and supply chain. Operational coverage included finance departments, logistics teams and supply chain management across sites, with FORTIA covering HR and payroll execution.
Governance emphasized adherence to established business procedures, with internal project leadership responsible for coordinating the rollout and ensuring the functioning of both systems’ modules. The deployment supported coordinated operational workflows across finance, logistics, supply chain and HR without reference to specific third party integrators.
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Arabela S.A. de C.V. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Arabela S.A. de C.V. implemented Cisco Webex Meetings in the Audio Video and Web Conferencing category, embedding the service on its corporate website to support external customer interactions and internal collaboration. The deployment serves a 1500 employee Consumer Packaged Goods firm headquartered in Mexico, and positions Cisco Webex Meetings as the primary web conferencing interface available through arabela.com.
The implementation centers on standard Audio Video and Web Conferencing capabilities, configured for scheduled meetings, browser based join, video and audio conferencing, screen sharing, and cloud recording. Cisco Webex Meetings was provisioned to provide host controls, meeting lobby and moderation features consistent with enterprise conferencing workflows, and to support both ad hoc and scheduled customer facing sessions initiated from the website.
Operational coverage extends across marketing, sales, customer support and corporate functions, where the embedded Cisco Webex Meetings client is used for virtual events, customer meetings and cross functional collaboration. Governance has been organized around centralized meeting administration and user account provisioning, with policies for meeting access and recording retention applied at the platform level to align conferencing usage with corporate communication practices.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Arabela S.A. de C.V. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mobiltel Cloud Contact Center | Legacy | Mobiltel Cloud Contact Center | Call Center | CRM | n/a | 2023 | 2023 |
In 2023 Arabela S.A. de C.V. implemented Mobiltel Cloud Contact Center for Call Center operations supporting sales and customer service in Mexico, according to Mobiltel's customer roster. Arabela appears on Mobiltel's customer listing and is presumed to use Mobiltel Cloud Contact Center to centralize contact handling for its Mexico-based customer engagement teams.
The Mobiltel Cloud Contact Center deployment is described in terms consistent with Call Center platforms, and is presumed to leverage core capabilities such as automatic call distribution, interactive voice response, omnichannel routing, agent desktop tools, and reporting for CRM and contact center processes. The implementation narrative emphasizes cloud-hosted contact center architecture and agent-facing functionality that align with sales and customer service workflows, with operational coverage focused on customer service and sales departments within Mexico. Configuration and operational governance are expected to center on contact routing, queue management, and performance monitoring to support ongoing CRM and contact center process execution using the Mobiltel Cloud Contact Center.
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Arabela S.A. de C.V. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Arabela S.A. de C.V.
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Arabela S.A. de C.V. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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