Toluca, 50233, CP,
Mexico
Arabela S.A. de C.V. Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Arabela S.A. de C.V. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Arabela S.A. de C.V. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arabela S.A. de C.V. has purchased the following applications: Microsoft Dynamics AX for ERP Financial in 2008, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Mobiltel Cloud Contact Center for Call Center in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arabela S.A. de C.V. is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arabela S.A. de C.V. revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arabela S.A. de C.V. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics AX | ERP Financial | ERP Financial Management | n/a | 2008 | 2009 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
|
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|
|
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Audio Video and Web Conferencing | Collaboration |
|
2017 | 2017 |
|
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|
|
|
Collaboration | Collaboration |
|
2016 | 2016 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mobiltel Cloud Contact Center | Legacy | Mobiltel Cloud Contact Center | Call Center | CRM | n/a | 2023 | 2023 |
In 2023 Arabela S.A. de C.V. implemented Mobiltel Cloud Contact Center for Call Center operations supporting sales and customer service in Mexico, according to Mobiltel's customer roster. Arabela appears on Mobiltel's customer listing and is presumed to use Mobiltel Cloud Contact Center to centralize contact handling for its Mexico-based customer engagement teams.
The Mobiltel Cloud Contact Center deployment is described in terms consistent with Call Center platforms, and is presumed to leverage core capabilities such as automatic call distribution, interactive voice response, omnichannel routing, agent desktop tools, and reporting for CRM and contact center processes. The implementation narrative emphasizes cloud-hosted contact center architecture and agent-facing functionality that align with sales and customer service workflows, with operational coverage focused on customer service and sales departments within Mexico. Configuration and operational governance are expected to center on contact routing, queue management, and performance monitoring to support ongoing CRM and contact center process execution using the Mobiltel Cloud Contact Center.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
|
2016 | 2016 |
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| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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