Livermore, 94551, CA,
United States
Arcus Technology Technographics
Arcus Technology Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Arcus Technology and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Arcus Technology employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Arcus Technology has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, WooCommerce for eCommerce in 2017, Zendesk Service for Customer Support in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Arcus Technology is running and its propensity to invest more and deepen its relationship with Google , Automattic , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Arcus Technology revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arcus Technology intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Arcus Technology Tech Stack and Enterprise Applications
Arcus Technology Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Arcus Technology deployed Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform, with usage signals visible on its public website. The Google Workspace (Formerly Google G-Suite) deployment functions as the central system for company email, calendaring, virtual meetings and real time document collaboration, supporting core business functions such as operations, engineering and internal communications. For a 10 person manufacturing firm headquartered in the United States, the implementation establishes a cloud native collaboration layer that consolidates productivity workflows and shared document stores.
Configuration aligns with standard small business Google Workspace patterns, including Gmail, Google Drive, Docs, Sheets, Slides, Calendar and Meet under centralized administration. Administrative governance is expected to be handled via the Google Workspace Admin console with domain based user provisioning, access controls and centralized storage policies to manage accounts and content across the organization. This architecture defines the relationship Arcus Technology Google Workspace (Formerly Google G-Suite) Collaboration and positions the application as the cross functional collaboration backbone for the company.
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Arcus Technology eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, Arcus Technology implemented WooCommerce on its public website. The deployment used WooCommerce as a WordPress plugin to provide an eCommerce storefront, product catalog, shopping cart, and checkout capabilities tied to the company’s site.
The implementation scope was the company website for the United States based manufacturing firm, supporting sales and order processing, with day-to-day administration handled by internal staff given the small company size. Standard WooCommerce functional modules such as order management, payment gateway configuration, shipping and tax rules were configured to support capture and fulfillment workflows, and the WooCommerce integration with the WordPress CMS centralized product and content management to support marketing and operations.
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Arcus Technology CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Arcus Technology implemented Zendesk Service to centralize Customer Support on its website. The deployment embedded Zendesk Service web widgets and web form capture to funnel inbound inquiries into a consolidated ticketing queue for the companys small support team of 10 employees, relying on a cloud-hosted SaaS configuration and web-based administration.
The configuration emphasized core Customer Support capabilities, including ticketing, a knowledge base, macro-driven responses, and trigger rules to automate routing and ownership assignment. Operational coverage targeted the customer service function across the organization, with governance enforced through role-based agent permissions, ticket ownership workflows, and defined escalation paths, and Arcus Technology uses Zendesk Service for Customer Support to manage ongoing support operations via its website.
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Arcus Technology PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Arcus Technology IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
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Arcus Technology Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PEO (Professional Employer Organization) | Professional Services |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Arcus Technology
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Arcus Technology Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||