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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Ardor Health Solutions Tech Stack and Enterprise Applications

Ardor Health Solutions AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016 Ardor Health Solutions deployed Zendesk Chat on its public website to introduce real time conversational capability. Zendesk Chat was implemented as a Chatbots and Conversational AI solution to support client engagement and customer service workflows across the site. The deployment used the vendor hosted chat service and an embedded JavaScript widget, providing live chat handling, proactive messaging triggers, canned responses, visitor session transcripts, and basic visitor presence indicators. Operational coverage centered on web based client intake and support, with agent seats configured for the customer service organization and governance focused on scripted greetings and transcript capture to support follow up.
Ardor Health Solutions Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2015 2015
In 2015, Ardor Health Solutions implemented Microsoft 365 as its Collaboration platform. The cloud hosted Microsoft 365 tenant was provisioned to support corporate email, document collaboration, and internal communications across the 300 employee professional services firm. The implementation configured core Collaboration capabilities such as Exchange Online mailboxes for enterprise email, SharePoint Online sites for knowledge management and project workspaces, OneDrive for individual document sync, and Microsoft Teams for synchronous collaboration and meetings. Identity and access management used Azure Active Directory for single sign on and user provisioning, and administrative configuration established tenant level security baselines and mailbox retention policies to standardize information lifecycle and access controls. Operational coverage encompassed professional services delivery teams and corporate support functions across the United States, with a phased departmental rollout to manage adoption and training. Governance centralized tenant administration while delegating site ownership, and documented policies were created for information classification and external sharing; Microsoft 365 is also surfaced on the company website for external contact and corporate communications.
Ardor Health Solutions CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CallRail Legacy CallRail Call Tracking Call Tracking and Recording CRM n/a 2018 2018
In 2018, Ardor Health Solutions implemented CallRail Call Tracking on their website to add Call Tracking and Recording capability for inbound call attribution. The deployment of CallRail Call Tracking is web based, instrumenting site pages with a tracking snippet and dynamic number insertion to map phone conversions to referral sources and digital campaigns. This implementation supports marketing and sales business functions by delivering session level attribution, call metadata, and recorded call assets tied to online touch points. Functional modules implemented include call attribution, call recording, dynamic number insertion, and analytics dashboards for campaign and keyword level reporting. The architecture centers on a browser side tracking layer feeding cloud hosted call processing and reporting, with operational ownership aligned to marketing operations and phone routing coordinated with customer support. The source indicates configuration focused on website instrumentation and internal reporting workflows, no external system integrations are specified in the provided context.
Customer Support CRM 2020 2020
Marketing Automation CRM 2015 2015
Ardor Health Solutions IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Ardor Health Solutions

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Ardor Health Solutions Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Ardor Health Solutions IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Ardor Health Solutions digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Ardor Health Solutions Technographics
Ardor Health Solutions is a Professional Services organization based in United States, with around 300 employees and annual revenues of $40.0 million.
Ardor Health Solutions operates a diverse technology stack with applications such as Zendesk Chat, Microsoft 365 and CallRail Call Tracking, covering areas like Chatbots and Conversational AI, Collaboration and Call Tracking and Recording.
Ardor Health Solutions has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk, Microsoft and CallRail.
Ardor Health Solutions recently adopted applications including Google Cloud Platform (GCP) in 2021, Zendesk Service in 2020 and CallRail Call Tracking in 2018, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Ardor Health Solutions’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Ardor Health Solutions’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Ardor Health Solutions technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.