Coral Springs, 33076, FL,
United States
Ardor Health Solutions Technographics
Ardor Health Solutions Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Ardor Health Solutions and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Ardor Health Solutions employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Ardor Health Solutions has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2016, Microsoft 365 for Collaboration in 2015, CallRail Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Ardor Health Solutions is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Ardor Health Solutions revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Ardor Health Solutions intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Ardor Health Solutions Tech Stack and Enterprise Applications
Ardor Health Solutions AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Ardor Health Solutions deployed Zendesk Chat on its public website to introduce real time conversational capability. Zendesk Chat was implemented as a Chatbots and Conversational AI solution to support client engagement and customer service workflows across the site.
The deployment used the vendor hosted chat service and an embedded JavaScript widget, providing live chat handling, proactive messaging triggers, canned responses, visitor session transcripts, and basic visitor presence indicators. Operational coverage centered on web based client intake and support, with agent seats configured for the customer service organization and governance focused on scripted greetings and transcript capture to support follow up.
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Ardor Health Solutions Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Ardor Health Solutions implemented Microsoft 365 as its Collaboration platform. The cloud hosted Microsoft 365 tenant was provisioned to support corporate email, document collaboration, and internal communications across the 300 employee professional services firm.
The implementation configured core Collaboration capabilities such as Exchange Online mailboxes for enterprise email, SharePoint Online sites for knowledge management and project workspaces, OneDrive for individual document sync, and Microsoft Teams for synchronous collaboration and meetings. Identity and access management used Azure Active Directory for single sign on and user provisioning, and administrative configuration established tenant level security baselines and mailbox retention policies to standardize information lifecycle and access controls.
Operational coverage encompassed professional services delivery teams and corporate support functions across the United States, with a phased departmental rollout to manage adoption and training. Governance centralized tenant administration while delegating site ownership, and documented policies were created for information classification and external sharing; Microsoft 365 is also surfaced on the company website for external contact and corporate communications.
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Ardor Health Solutions CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, Ardor Health Solutions implemented CallRail Call Tracking on their website to add Call Tracking and Recording capability for inbound call attribution. The deployment of CallRail Call Tracking is web based, instrumenting site pages with a tracking snippet and dynamic number insertion to map phone conversions to referral sources and digital campaigns. This implementation supports marketing and sales business functions by delivering session level attribution, call metadata, and recorded call assets tied to online touch points.
Functional modules implemented include call attribution, call recording, dynamic number insertion, and analytics dashboards for campaign and keyword level reporting. The architecture centers on a browser side tracking layer feeding cloud hosted call processing and reporting, with operational ownership aligned to marketing operations and phone routing coordinated with customer support. The source indicates configuration focused on website instrumentation and internal reporting workflows, no external system integrations are specified in the provided context.
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Customer Support | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Ardor Health Solutions IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Ardor Health Solutions
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Ardor Health Solutions Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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