AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Areatec Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LWSA Legacy Octadesk CRM CRM CRM n/a 2020 2020
In 2020 Areatec implemented Octadesk CRM as its primary customer relationship platform. The deployment uses Octadesk CRM as a cloud hosted solution embedded on their website to capture inquiries and manage customer interactions, establishing a single system of record for external customer touchpoints. The implementation focuses on core CRM capabilities typical for the category CRM, including web lead capture, contact and account management, case or ticket routing, and sales pipeline tracking. Configuration emphasized lightweight automation and templated responses to support the company size, with native Octadesk CRM features used to route leads and assign follow up tasks to internal users. Integrations are centered on the website integration, with Octadesk CRM capturing form submissions and inbound contact flows from the company site, and surfacing those interactions to sales and support teams. Operational coverage is company wide within Areatec, aligning the platform to sales, customer service, and client engagement workflows used by teams in Brazil. Governance and process work defined administrative ownership for Octadesk CRM, standardized lead assignment workflows, and documented response procedures to ensure consistent handling of web generated contacts. The rollout prioritized streamlined user access and role based permissions appropriate for a 40 person professional services firm, maintaining a compact operational footprint while centralizing customer interaction records.
Customer Support CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamViewer Legacy TeamViewer Remote Monitoring and Management ITSM n/a 2016 2016
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Endpoint Management CyberSecurity 2019 2019
Web Application Firewalls (WAF), DDoS Protection CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Areatec
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Areatec Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Areatec Technographics

Areatec is a Professional Services organization based in Brazil, with around 40 employees and annual revenues of $2.0 million.

Areatec operates a diverse technology stack with applications such as Microsoft 365, Octadesk CRM and TeamViewer, covering areas like Collaboration, CRM and Remote Monitoring and Management.

Areatec has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, LWSA and TeamViewer.

Areatec recently adopted applications including Zendesk Service in 2021, Lumen Black Lotus Labs in 2021 and Octadesk CRM in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Areatec’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Areatec’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Areatec technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.