Areatec
R. Cel. Andre Ulson JAºnior, 250 - 72 - Centro,
Araras, 13600, SP,
Brazil
Araras, 13600, SP,
Brazil
55 19-3508-0600
Professional Services
Areatec Technographics
Areatec Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Areatec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40 Areatec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Areatec has purchased the following applications: Microsoft 365 for Collaboration in 2017, Octadesk CRM for CRM in 2020, TeamViewer for Remote Monitoring and Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Areatec is running and its propensity to invest more and deepen its relationship with Microsoft , LWSA , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Areatec revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Areatec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Areatec Tech Stack and Enterprise Applications
Areatec Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Areatec implemented Microsoft 365 to provide Collaboration capabilities across its 40 person professional services firm. The company website explicitly references use of Microsoft 365, indicating a public facing acknowledgement of the Microsoft 365 footprint.
Areatec deployed Microsoft 365 to centralize core Collaboration functions such as cloud email and calendaring, document storage and versioning, and real time team collaboration. The implementation aligns with standard Collaboration functional modules including email and calendar, document management and shared workspaces, and synchronous communication tools, with Microsoft 365 named as the primary application for these functions.
The deployment follows a cloud hosted SaaS architecture, with Microsoft 365 serving as the central Collaboration layer for internal teams and client engagement workflows. Configuration detail likely includes tenant level provisioning, centralized account management and policy driven file sharing, consistent with Collaboration category practices for small professional services firms.
Governance emphasis is on centralized access controls and role based sharing policies to support consulting delivery, sales and administrative functions within the firm. Areatec Microsoft 365 Collaboration for professional services is positioned to support cross functional collaboration and client document workflows as reflected on the company website.
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Areatec CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LWSA | Legacy | Octadesk CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020 Areatec implemented Octadesk CRM as its primary customer relationship platform. The deployment uses Octadesk CRM as a cloud hosted solution embedded on their website to capture inquiries and manage customer interactions, establishing a single system of record for external customer touchpoints.
The implementation focuses on core CRM capabilities typical for the category CRM, including web lead capture, contact and account management, case or ticket routing, and sales pipeline tracking. Configuration emphasized lightweight automation and templated responses to support the company size, with native Octadesk CRM features used to route leads and assign follow up tasks to internal users.
Integrations are centered on the website integration, with Octadesk CRM capturing form submissions and inbound contact flows from the company site, and surfacing those interactions to sales and support teams. Operational coverage is company wide within Areatec, aligning the platform to sales, customer service, and client engagement workflows used by teams in Brazil.
Governance and process work defined administrative ownership for Octadesk CRM, standardized lead assignment workflows, and documented response procedures to ensure consistent handling of web generated contacts. The rollout prioritized streamlined user access and role based permissions appropriate for a 40 person professional services firm, maintaining a compact operational footprint while centralizing customer interaction records.
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Customer Support | CRM |
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2021 | 2021 |
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Areatec ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamViewer | Legacy | TeamViewer | Remote Monitoring and Management | ITSM | n/a | 2016 | 2016 |
In 2016, Areatec implemented TeamViewer as a Remote Monitoring and Management application. The deployment placed TeamViewer on Areatec's public website to enable browser-initiated remote support sessions for clients and internal staff. The implementation provided a customer-facing access point for live troubleshooting consistent with professional services support workflows.
Configuration emphasized cloud-hosted TeamViewer connectivity, browser-based session initiation and remote control capabilities, with Remote Monitoring and Management functional elements such as remote access and unattended access enabled for consultant desktops. Operational scope covered firmwide IT support and client-facing service interactions, with consultants using TeamViewer to establish interactive sessions started from the website. Governance focused on adjusting support workflows to route web-initiated sessions to designated support personnel and enforcing session authorization and access controls.
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Areatec CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Management | CyberSecurity |
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2019 | 2019 |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Areatec
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Areatec Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Areatec IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Areatec digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Areatec Technographics
Areatec is a Professional Services organization based in Brazil,
with around 40 employees and annual revenues of $2.0 million.
Areatec operates a diverse technology stack with applications such as
Microsoft 365, Octadesk CRM and TeamViewer,
covering areas like Collaboration, CRM and Remote Monitoring and Management.
Areatec has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, LWSA and TeamViewer.
Areatec recently adopted applications including
Zendesk Service in 2021, Lumen Black Lotus Labs in 2021 and Octadesk CRM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Areatec’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Areatec’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Areatec technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.